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via indeed · 22 June 2026 ·today

System Support Team Leader

NHS Scotland

Queensferry Remote

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SCOTTISH AMBULANCE SERVICE

ICT DEPARTMENT

ICT Systems Support Team Leader

South Queensferry

We are seeking an experienced ICT Support Team Leader to join our organization. In this role, you will:

Manage the local ICT Systems Support Team, overseeing their daily operations and performance.

Serve as the primary liaison between the ICT Team and the Systems Support Manager/ICT Service Desk.

Coordinate and allocate work assignments for your team members.

To ensure efficient and effective delivery of IT support services in the East of Scotland the post holder is required to have an in\-depth specialist knowledge of the following ICT Systems combined with practical experience of the following:

Windows 10\&11 OS, Windows 2022,2025 Server, Windows 2016 SQL Server, Office 365 and Windows IIS.

Windows 2019, 2022, 2025 Server Roles \& Features

SQL Server Console Management

Windows Remote Desktop Services

Azure AAD / Intune / Exchange

VMware and Azure experience

PowerShell Scripting experience

Active Directory \& Group Policy Management

Hardware and Software support

Installation and configuration of commercial and bespoke software applications

Helpdesk Ticketing systems

Excellent People Management Skills

The post holder should also have excellent communication, team building and time management skills as well as experience in creating a supportive working atmosphere where everyone feels valued and respected. The successful candidate will be expected to actively lead, motivate, and contribute to the ICT Team and ensure the continued provision of an excellent level of service to SAS.

The role involves participating in a 24/7 on call rota.

The role will involve some travel throughout Scotland and possible overnight stays.

*To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.*

*As part of the pre\-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre\-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.*

*Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.*

*NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.*

This listing is from indeed. View original listing ↗

System Support Team Leader

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