SYSPRO Engineer

SYSPRO Engineer

Job Purpose:

The SYSPRO Engineer is responsible for the support, administration, maintenance, and continuous improvement of the organisation’s SYSPRO ERP platform and associated business systems. The role ensures the ERP environment remains stable, secure, efficient, and aligned with operational and business requirements.

The successful candidate will work closely with business stakeholders, IT teams, third\-party partners, and end users to support day\-to\-day ERP operations while contributing to ongoing optimisation, integration, reporting, and future development of the platform.

Key Areas of Responsibility, Duties and Deliverables Expected:

Responsibilities:

• Provide day\-to\-day support and administration for the SYSPRO ERP environment across all business areas.


• Act as a key technical and functional support resource for SYSPRO users, resolving incidents, troubleshooting issues, and managing service requests.


• Support the ongoing stabilisation, optimisation, and continuous improvement of the ERP platform following implementation and handover.


• Work closely with business stakeholders to understand operational processes and identify opportunities to improve system usage, efficiency, and reporting capabilities.


• Support ERP integrations with internal systems, third\-party applications, and business platforms.


• Assist with configuration, testing, deployment, and change management activities within the ERP environment.


• Develop and maintain ERP\-related documentation including system procedures, support guides, configuration records, and process maps.


• Support data integrity, system governance, user access management, and security controls within the ERP platform.


• Assist with report development, dashboards, SQL queries, and data extraction where required.


• Work alongside infrastructure, network, and support teams to ensure platform availability, performance, and resilience.


• Liaise with third\-party suppliers, consultants, and support providers to coordinate issue resolution and platform enhancements.


• Support ERP\-related projects including upgrades, module deployments, process automation, and future business transformation initiatives.


• Participate in user training and knowledge\-sharing activities to improve adoption and operational effectiveness.

• Adhere to company quality awareness.


• Meeting Health and Safety standards, supporting others to do the same.


• Assist other areas of the business when required to carry out the same or similar tasks.


• Any other reasonable duties required.

• Customer\-focused with a proactive approach to support and service delivery.


• Strong attention to detail and process improvement mindset.


• Ability to manage multiple priorities and work effectively under pressure.


• Strong communication and stakeholder engagement skills.


• Collaborative team player with a continuous improvement approach.

Technical Skills \& Experience

Essential:

• Experience supporting SYSPRO ERP environments.


• Good understanding of ERP processes across areas such as:

• Experience troubleshooting ERP system issues and supporting business users.


• Understanding of SQL databases and reporting tools.


• Strong analytical and problem\-solving skills.


• Ability to communicate effectively with both technical and non\-technical stakeholders.

• Experience supporting ERP implementations or go\-live activities.


• Experience with ERP integrations and API connectivity.


• Knowledge of reporting tools such as Power BI or SYSPRO reporting solutions.


• Exposure to manufacturing or engineering business environments.


• Experience with automation, scripting, or workflow tools.


• Understanding of ITIL service management principles.

We pride ourselves on our attitude \& culture. It is essential that our Core Values are met irrespective of the job role.

TRUST

Belief and confidence in the reliability of what we do and how we behave.

OPENNESS

Acting with sincerity and transparency.

ACCOUNTABILITY

Taking ownership of our actions and behaviours and delivering our objectives.

RESPECT

Positive behaviours and actions towards others for their abilities, qualities and achievements.

ENTREPRENEURIAL SPIRIT

Applying an enterprising mindset to create new opportunities for change, growth for personal and/or business success.

AGILITY

Operating with a rapid and continuous approach to grow our business and our competitive advantage.

Health \& Safety Responsibilities

• Set a good example of safe behaviour, particularly to new entrants and young persons.


• Work in a safe manner and observe site Health and Safety rules and procedures.


• Do not misuse or interfere with anything provided to ensure the Health and Safety of themselves and others.


• Correctly use the protective clothing and equipment provided.


• Report any safety concerns promptly to their Supervisor and take action to prevent injury if it is safe to do so.


• Report all injuries that occur at work and obtain the necessary first aid treatment.


• Help in the investigation of accidents to prevent recurrence.

This job description reflects the general nature and level of work assigned to the role. It does not restrict management's right to reassign duties, responsibilities or location at any time based on business needs if the work is similar, related or a logical reassignment for the position. The company will, where possible, take into account your personal circumstances.

If you feel you're the right fit for this position, please click ‘Apply’ to join our team!

Please note: We operate an exclusive recruitment partnership with Owen Daniels and therefore kindly request no agency contact.

For any recruitment\-related enquiries, please contact Owen Daniels directly.

This listing is from indeed. View original listing ↗