Store Manager

Are you an experienced and motivated retail leader looking for your next challenge?

The Heart of England Co\-operative Society is seeking a Store Manager in the Warwick/Coventry area to lead in a food convenience retail store. This is an exciting opportunity to lead a team, drive store performance, and make a real impact in a community\-focused retail environment.

About Us

The Heart of England Co\-operative Society is a well\-established, independent co\-operative business with a strong reputation for customer service, product quality, and community engagement. As a Store Manager, you will play a key role in ensuring our stores operate efficiently while maintaining high standards.

Role Responsibilities:

Leadership \& Team Management

• Lead, motivate, and develop the store team to deliver excellent service


• Foster a positive and engaging workplace culture


• Recruit, train, and develop colleagues to support career progression


• Conduct performance reviews and provide coaching to improve team engagement


• Manage absence levels and assist the HR team with recruitment

Customer Service \& Community Engagement

• Ensure excellent customer service is delivered at all times


• Promote customer loyalty and make the store a central part of the local community


• Encourage the team to actively promote Society membership and its benefits


• Participate in and support local community events

Financial \& Commercial Responsibilities

• Drive sales and profitability, ensuring financial targets are met


• Control labour costs, stock levels, and waste to maximise efficiency


• Monitor store budgets and manage payroll costs


• Ensure compliance with age\-restricted sales policies


• Implement store promotions effectively and maintain product knowledge

Store Operations \& Compliance

• Oversee store organisation, scheduling, and stock\-taking procedures


• Ensure the store complies with Health \& Safety and Food Safety regulations


• Maintain high standards of store presentation and merchandising


• Supervise stock replenishment and ensure accurate gap management


• Support with till operations, stock rotation, and date checking


• Proactively manage store security and prevent theft

What We’re Looking For

The ideal candidate will be a strong, commercially focused leader who thrives in a hands\-on retail management role.

Essential Skills \& Experience:

• Previous Retail Store Management and customer service experience (preferably in food retail)


• Proven experience in managing and coaching a team


• Strong budgeting and cost\-control skills


• Excellent organisation and time management abilities


• Ability to delegate and lead a team effectively


• Strong IT skills, including Microsoft Office, Outlook, and Teams


• A full UK driving licence (preferred)

Why Join Us?

• Competitive salary and benefits package


• Be part of a well\-established, community\-focused organisation


• Opportunities for career progression and professional development


• Ongoing training and support to enhance your skills

If you are ready to take the next step in your retail management career and want to join a company that values both its employees and the community, we’d love to hear from you!

Pay: From £35,000\.00 per year

Benefits:

• Company pension


• Employee discount


• Health \& wellbeing programme


• Referral programme


• Sick pay


• Store discount

Ability to commute/relocate:

• Warwick, Warwickshire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

This listing is from indeed. View original listing ↗