Solutions Consultant

The purpose of this role is to move our prospects from being a qualified lead through to a completed sales and handover to our projects team. There will also be times when you may also need to find and nurture new prospect relationships from first contact.

The ability and knowledge to understand and consult around business processes, transformation \& software solutions through to recommending propositions which are suitable to business needs, growth plans and requirements.

Ideally you will be handed qualified opportunities from the Business Development team and will be able to drive the sales journey through to completion, this will be done with consultative mindset and look to ensure that the solution is matched the identified customer needs.

As part of any role at itas we will look to develop your skills to support your progression, success and future roles within the business.

Why itas?

Our expert teams are handpicked for their knowledge, great sense of humour and the fact that they get a buzz out of what they do, so they always have a friendly voice and are willing to get stuck in.

Our benefits package for this role includes the following as standard.

\- Bonus Scheme

· 23 days’ holiday plus bank holidays and your birthday off.

· Health care cash plan and death in service benefit.

· Career Progression and frequent reviews.

· Team social and activities, including community activities.

· Flexible working, also a lovely office to work from in Mold (free tea and coffee in the office).

We invest into our people, whether that be coaching and mentoring or support with gaining professional qualifications, such as AAT, job specific qualifications, such as Sage product accreditations, also other vocational courses, like “Train the Trainer. This has allowed us to promote from within on several occasions.

Key Responsibilities

· Communicate effectively with prospects of all levels based on engagement with marketing campaigns or topical content to understand their current challenges and future goals to recommend a suitable solution or service with itas.

· Customer Focus, being able to anticipate prospect needs and provides services that are beyond their expectations whilst using insights to drive and guide the development of new offerings and marketing campaigns.

· Resilience, ability to stay focused and maintain a positive attitude and forward\-thinking approach.

· Drives results, you pursue everything with energy, drive, momentum and the need to finish. Always keeps the end in sight; puts in extra effort to ensure targets and deadlines are met.

· Action Orientated, quickly act in fast changing, competitive and unpredictable situations. Shows a tremendous amount of initiative in tough situations; is exceptional at spotting and seizing opportunities.

· Able to hold BANT qualification calls to easily identify suitable services or solutions for businesses of all sizes.

· Consultative approach, being curious about needs and wants, ability to quickly understand and delve deeper to be able to make real changes for the better.

Skills \& Knowledge

· Experience working in the SaaS or NFP background

· Excellent probing and listening skills, to uncover the prospect’s "pain".

· Proven track record in a similar role and business.

· Able to work off own initiative and hit the ground running.

· Organized, methodical and able to simultaneously work on multiple tasks.

· Ability to work towards targets and goals.

· Actively engage on social media and create content regularly.

· Comfortable, and experience of, being on video and audio for outreach and educational purposes.

· Experience of using Sage products and add\-ons.

· High levels of tenacity \& determination.

Job Types: Full\-time, Permanent

Pay: £30,000\.00\-£33,000\.00 per year

Benefits:

• Additional leave


• Company events


• Company pension


• Free flu jabs


• Life insurance


• Paid volunteer time


• Sick pay


• Work from home

• A\-Level or equivalent (preferred)

• SAAS Sales or Consulting: 1 year (preferred)


• Financial Software: 1 year (preferred)

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