Social Media & Community Executive

Social Media \& Community Executive

About Us

Cocopup and Coconut Lane are fast\-growing, design\-led lifestyle brands with highly engaged online communities and a strong social presence. From viral products to sell\-out launches, our brands are built around creativity, connection and community.

We’re looking for a Social Media \& Community Executive to support our social channels and help us continue building two of the most engaged communities in the space.

The Role

This is a hands\-on, fast\-paced role working closely with our Social Media \& Community Manager as well as our Digital Marketing Managers and Creative Director. You’ll be at the heart of our day\-to\-day social activity \- engaging with our audience, supporting content execution, and helping bring campaigns to life.

Key Responsibilities

Social Media Support

• Assist the Social Media \& Community Manager with day\-to\-day tasks across both Coconut Lane and Cocopup


• Schedule social media content for Cocopup \& Coconut Lane across all platforms


• Support with content planning and campaign execution

• Manage DMs across both brands \- ensuring all customers receive timely, friendly and on\-brand responses


• Engage with tagged photos, comments and our wider community


• Help build strong relationships with our audience and maintain a positive brand experience

• Work closely with influencers, brand reps and our wider community


• Assist with organising product gifting and paid collaborations


• Help coordinate brand collaborations and social giveaways

• Assist in organising photoshoots, including product prep and logistics


• Support weekly content creation days and campaign shoots where needed

• Assist with updating the website ahead of new launches


• Upload and organise product imagery across product pages


• Support with building and updating product pages (including imagery, basic copy and layout)


• Ensure all product pages are visually aligned and launch\-ready

• Assist with events, including dog festivals and brand activations


• Help organise goody bags and event materials


• Represent the brand and engage with customers in person

• Passionate about social media, content and community building


• Minimum 1 year experience in a Social Media role


• Highly organised with strong attention to detail


• Friendly, proactive and confident communicating with customers and influencers


• A team player who thrives in a fast\-paced environment


• Strong understanding of Instagram/TikTok and current social trends


• Confident in front of the camera


• A genuine love for dogs is a big plus

• Full time, permanent role


• 3 days per week in our Witney, Oxfordshire office, 2 days remote


• Salary \- 26\-28k per annum

Benefits:

• Company pension


• Employee discount


• Private medical insurance


• Sick pay


• Work from home

• Witney OX29 0YG: reliably commute or plan to relocate before starting work (required)

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