Site Reliability Engineering Manager (Specialist I - DevOps Engineering)

Role description Site Reliability Engineering Manager

• Location: Nottingham


• Working pattern: Hybrid


• Employment type: Permanent

At UST, we help organisations transform through the power of technology, bringing together practical problem\-solvers, creative thinkers and talented technologists to deliver meaningful impact.

The Opportunity

UST is looking for an experienced Site Reliability Engineering Manager to lead a cross\-functional engineering team responsible for improving the reliability, scalability, performance and security of internally developed applications.

This is a hands\-on leadership opportunity for someone who combines strong software and systems engineering knowledge with the ability to develop people, manage technical priorities and promote Site Reliability Engineering practices across the wider business.

You will work closely with product, engineering and senior stakeholders to improve platform health, reduce operational overhead and build reliable services through observability, automation and continuous improvement.

• What You’ll Do


• Lead a cross\-functional group of engineers in applying Site Reliability Engineering principles to internally developed applications.


• Improve observability and service automation to reduce operational overhead.


• Identify development opportunities for engineers and support them in achieving their technical, business and personal goals.


• Troubleshoot architectural and technology challenges, guiding the team towards effective solutions.


• Define, implement and track Service Level Objectives to measure service availability.


• Collaborate with service, product and engineering communities to improve service performance.


• Partner with product and engineering managers to manage workload priorities.


• Oversee platforms that are performant, reliable, scalable and secure.


• Estimate, refine and prioritise the team’s workload within an agile environment.


• Drive continuous improvement across platform health, compliance and resilience.


• Create opportunities for innovation within the engineering team.


• Work with senior stakeholders to develop and strengthen Site Reliability Engineering practices across the business.

• Experience leading an engineering team and helping it deliver against business objectives.


• A strong background in software engineering, systems engineering and cloud architecture.


• Excellent knowledge of the software development lifecycle within cloud\-based environments.


• Strong knowledge of developing and managing RESTful API services using a modern object\-oriented language, such as Java or .NET.


• The technical aptitude to understand and troubleshoot complex distributed systems.


• Strong communication skills and the ability to build effective partnerships across engineering teams.


• An understanding of inner\-source collaboration and how it can improve reuse and reduce duplicated effort.


• Proven workload management, prioritisation and organisational skills within an agile environment.


• Excellent interpersonal and stakeholder\-management capabilities.


• Experience working with multi\-vendor technical and business teams.


• A self\-motivated, hands\-on approach to both engineering and people management.

• Previous experience leading a Site Reliability Engineering team.


• Previous hands\-on experience in a software development role

If you are an experienced engineering leader with a strong cloud, software and reliability background, we would be pleased to hear from you.

Skills

Agile, Java, Kubernetes, Observability, Infrastructure as Code, Site Reliability Engineering

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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