Shift Manager

Are you passionate about delivering excellent customer service? Do you thrive in a fast\-paced environment? Papa John's is looking for a Shift Manager to join our team and help lead our store operations to success!

As a Shift Manager at Papa John's, you will be responsible for overseeing the daily operations of the store during your shift. You will lead a team of pizza makers, delivery drivers, and customer service representatives to ensure the highest quality of service and product delivery to our customers.

Responsibilities:

• Manage and supervise all aspects of the store during scheduled shifts.


• Ensure that all team members adhere to Papa John's operational and food safety standards.


• Manage, maintain, and report daily stock of all food and beverage items and ensure that food deliveries are correctly checked and stored.


• Controlling costs on a daily basis to impact the profitability of the store


• Maintaining a positive brand image and service standards including uniform/presentation standards and our philosophy on customer service.


• Train and develop team members to deliver exceptional customer service and product quality.


• Handle customer inquiries, complaints, and issues in a professional and timely manner.


• Assist with scheduling and labour management to ensure adequate staffing levels.


• Drive sales by promoting Papa John's products and services.


• Uphold Papa John's brand standards and values at all times.


• Perform opening and closing duties as required.


• Maintain a clean and organized work environment.


• Managing of KPI compliance.

Requirements

• Previous experience in a supervisory or managerial role, preferably in the food service industry.


• Strong leadership and communication skills.


• Ability to work in a fast\-paced environment and handle multiple tasks simultaneously.


• Excellent customer service skills.


• Basic math skills and ability to handle cash transactions.


• Flexibility to work evenings, weekends, and bank holidays as needed.


• Must be reliable and punctual.


• Food Safety Certification (or willingness to obtain upon hire).

Join Papa John's and become part of a team dedicated to delivering "Better Ingredients, Better Pizza" to our valued customers. Apply now to start your career as a Shift Manager!

Job Types: Full\-time, Part\-time

Pay: Up to £12\.75 per hour

Benefits:

• Discounted or free food


• Employee discount


• Store discount


• UK visa sponsorship

Work Location: In person

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