Service Centre Manager

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role
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We are looking for a Service Centre Manager to lead our Leeds Service Centre. This is a pivotal, leadership role shaping the future of our UK operations, combining strategic oversight, operational excellence, and cultural transformation.
Our Leeds service centre brings together skilled specialists delivering overhaul, repair, and upgrade services for pumps, turbines, compressors, and other rotating equipment. Supporting customers across key sectors including power generation, renewables, water, and general industry, the team is focused on reliability, innovation, and delivering strong customer outcomes.

Your main tasks and responsibilities:

• Own the P\&L for the Leeds Service Centres, delivering expected returns while maintaining exceptional safety and customer satisfaction.


• Lead and role model strong health and safety behaviours, embedding a positive, proactive safety culture across both locations.


• Develop a future‑ready organisation, ensuring capability, workforce planning, and talent management are effectively aligned across the two sites.


• Execute business growth plans, identifying and realising market and product opportunities while effectively managing risk.


• Build, coach, and develop high‑performing management teams, ensuring consistency in standards, behaviours, and operational practices.


• Monitor, analyse, and report on performance, using key metrics to drive accountability and continuous improvement.


• Collaborate closely with Sales and Commercial teams to align operational capacity with customer requirements (SIOP).


• Embed compliance and operational excellence, ensuring both sites consistently follow best practices.


• Communicate strategy, progress, and results clearly, both within and across the wider regional operations organisation.

To succeed in this role, you will need:

• Proven experience leading people in an operational environment, ideally across in an Service / Aftermarket / Industrial Engineering environment


• Experience in business management and P\&L ownership,


• A track record of driving transformation, growth, or organisational change.


• Strong understanding of health, safety, and environmental requirements.


• LEAN/Continuous Improvement experience (desirable).


• NEBOSH qualification (desirable).

What we offer you
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• A competitive basic salary


• An annual bonus based on a combination of company performance and your individual contribution


• Private Medical Insurance


• Car / Car Allowance


• 33 days annual leave.


• Defined pension contributions.


• Confidential support via Employee Assistance Programmes.


• Discounted personal car leasing for you, your family, and friends.


• Long Service Awards celebrating your commitment.


• Continuous learning opportunities through Sulzer Learning Pathways.


• As a Bronze Award holder of the MoD Defence Employer Recognition Scheme, we welcome and support veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

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