Service Advisor

We are working on behalf of our client, a reputable franchise-approved car dealership in Abingdon, to recruit a skilled and customer-focused Vehicle Service Advisor. This is an excellent opportunity for an experienced professional to join a well-established dealership that values professional development and offers attractive rewards.

Benefits of a Service Advisor:

• Up to £33,733 starting basic salary, with an on-target earnings of £38,950 through performance-based bonuses


• 25 days holiday plus bank holidays, with holiday entitlement increasing with service length


• Full manufacturer-authorised training and ongoing career development


• Company pension scheme and life assurance


• Discounts on vehicle servicing, purchases, and exclusive lifestyle benefits


• Supportive team environment focused on delivering exceptional customer service


• 45-hour working week, including Saturday mornings on a rota basis

Duties of a Service Advisor:

• Greet customers in the Service Department and manage reception duties efficiently


• Schedule vehicle servicing, maintenance, and repairs, ensuring customer needs are met


• Liaise closely with the workshop team to monitor work in progress and update customers accordingly


• Arrange for courtesy vehicles when required


• Upsell additional products and services to enhance customer satisfaction and dealership profitability


• Maintain accurate records of customer interactions and vehicle details


• Ensure compliance with warranty procedures and liaise with vehicle manufacturers as necessary

Requirements of a Service Advisor:

• Proven experience as a Vehicle Service Advisor or within a similar automotive customer service role


• Strong communication and organisational skills, with IT literacy


• A valid UK driving licence with minimal points


• Demonstrable ability to deliver excellent customer service and maximise upselling opportunities


• Knowledge of warranty procedures and liaising with manufacturers is advantageous but not essential

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Abingdon and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

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