Server Infrastructure Manager

Band 8b

Main area
Technology
Grade
Band 8b
Contract
Permanent
Hours
Full time \- 37\.5 hours per week
Job ref
396\-7791841\-DE\-DK\-B
Site
KRFT
Town
Kingston
Salary
£72,719 \- £83,505 Pro rata, pa, incl. HCAS (outer)
Salary period
Yearly
Closing
10/06/2026 23:59

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

• *Compassionate*: We provide care with kindness, understanding, and empathy for all.


• *Inclusive*: We embrace diversity and respect the unique contributions of every individual.


• *Collaborative*: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.


• *Inspiring*: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

Job overview

The Server Infrastructure Manager oversees the Trust’s server estate, storage platforms, backups and associated data‑centre environments, ensuring secure, resilient and high‑performing infrastructure services. The role requires advanced expertise in Microsoft/VMware technologies, cloud platforms, systems security and capacity planning, alongside experience managing complex infrastructure projects and leading specialist technical teams. The postholder provides senior technical guidance, oversees change and incident management processes, and ensures new services are introduced safely, effectively and in line with organisational requirements.

Main duties of the job

• Responsible for the technical and operational assessment, installation, upgrade, control, maintenance and effective use of server infrastructure and cloud technology


• Manages projects end\-to\-end within area of responsibility (hardware and software refreshes \& developments) from identifying the need, to building specifications and implementing


• Manages the Server Infrastructure Team, responsible for staff performance and disciplinary issues including ensuring that they have an agreed job description, appraisals, work, and training objectives and receive regular performance reviews


• Responsible for policy development for server and infrastructure services and ensuring quality by appropriate QA and compliance by regular audit


• Authorised signatory; responsible for the purchase of some physical assets and supplies; installation and/or repair and maintenance of physical assets. Signs off, e.g., overtime expenses; authorises purchase of IM\&T equipment; responsible for the installation or repair and maintenance of IM\&T equipment.

Working for our organisation

Development and staff wellbeing

Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on\-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

*At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.*

Detailed job description and main responsibilities

\*\*\*Please see the attached supporting document/s which contains more information about the role in the job description and person specification\*\*\*

NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.

Previous applicants need not apply

Person specification

Education

Essential criteria

• Educated to masters level or equivalent experience of working at a senior level in specialist area


• Microsoft Certified Infrastructure expert qualification/s in Windows Server and Azure technologies or equivalent experience

Desirable criteria

• ITIL qualification or equivalent IT Service Management qualification or equivalent experience

Experience

Essential criteria

• Significant demonstrable experience of managing the delivery and support of IT networks in a Microsoft / VMware / Cloud operating environment


• Expert at developing procedures to cover areas such as server installation, configuration and system security.


• Experience of producing reports and documentation, service redesign and of overseeing improvement plans


• Experience of managing a staff of technical specialists and supervising 3rd party personnel

Skills

Essential criteria

• Expert analytical skills and a methodical approach to problem solving. Able to gather and interpret complex data to inform analytical and problem\-solving tasks


• Excellent relationship management skills, ability to effectively communicate complex issues with stakeholders across the organisation, experience of liaison with senior management and the ability to manage expectations, balancing supply with demand

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E: krft.askrecruitment@nhs.net

Your application

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre\-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Further details / informal visits contact

Name
James Wright
Job title
Chief Technology Officer
Email address
j.wright53@nhs.net
Telephone number
020 8546 7711

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