via indeed · 25 May 2026 ·12 days ago

Senior Support Worker/Team Leader

Serenity Specialist Care
Birmingham Full-time
3,167 more jobs in Birmingham.
Upload your CV and see which ones actually match you.
Upload CV

Job Title:

Senior Support Worker – Residential Care Home (EBD)

Overview

We are seeking a compassionate, experienced, and motivated Senior Support Worker to join our Residential Care Home for young people with Emotional and Behavioural Difficulties (EBD). This is a rewarding leadership role where you will play a vital part in delivering high\-quality, person\-centred care while leading and supporting a dedicated staff team.

You will help create a safe, structured, and nurturing environment that supports young people to develop positive behaviours, emotional resilience, and independence.

Key Responsibilities

  • Promote, model, and develop a positive, trauma\-informed and child\-centred culture, ensuring young people are at the heart of everything we do.

  • Lead, supervise, and support a team of Support Workers to ensure consistently high standards of care and practice.

  • Create and maintain a safe, structured, and nurturing residential environment that promotes emotional well\-being, dignity, and positive behaviour.

  • Support the development, implementation, and review of individual care plans, behaviour support plans, and risk assessments.

  • Provide direct support to young people in their daily routines, including:

  • Mealtimes

  • Education and appointments

  • Recreational and therapeutic activities

  • Life skills development

  • Build positive and professional relationships with young people, their families, social workers, education providers, and other external professionals.

  • Administer medication in line with prescribed guidance and maintain accurate medication records.

  • Actively participate in team meetings, training, and supervision, contributing to continuous service and staff development.

  • Ensure compliance with safeguarding procedures, residential childcare standards, and organisational policies at all times.
Requirements
  • NVQ Level 3 in Health \& Social Care, Children \& Young People, or equivalent – Mandatory

  • Minimum of 1 year’s experience working in a Residential Care Home, preferably with EBD or complex needs.

  • Supervisory or senior care experience (preferred).

  • Strong understanding of safeguarding, behaviour management, and trauma\-informed care.

  • Excellent written and verbal communication skills.

  • Ability to remain calm, professional, and resilient in challenging situations.

  • Flexible availability to work a rolling rota, including:

  • Days

  • Nights

  • Sleep\-ins (5 per month – mandatory)

  • Weekends and bank holidays

  • Driving licence (preferred).
Additional Information
  • Job Type: Full\-time, Permanent

  • Hours: 37\.5 hours per week on a rolling rota

  • Probation Period: 6 months

  • Work Location: In person
Job Types: Full\-time, Permanent

Pay: £14\.25\-£14\.50 per hour

Work Location: In person

The market for this type of role

Similar openings
3,167
jobs in Birmingham
Full-time
80%
of roles in the UK
Remote possible
4%
of roles
Serenity Specialist Care

2 open positions · Birmingham

📊 Job market · the UK
70,547
active jobs
8.3%
Remote
Ø 2d
avg. online

Frequently asked questions

How many jobs are available in Birmingham?
Currently 3,167 roles in Birmingham on AlmostHired, across 1,055 different companies. Our data is updated daily.
Do roles in the UK offer remote work?
4% of roles in the UK allow remote work, either partial or full. To filter specifically for remote positions, use AlmostHired.
How do I know if I match this role?
Upload your CV — our AI compares your profile to the job requirements and gives you a precise match score, with matching and missing skills.