Senior Software Engineer
<h3 data-section-id="s8p57g" data-start="1075" data-end="1092">Introduction:</h3>
<p data-start="1094" data-end="1221">Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?</p>
<p data-start="1223" data-end="1602">At Poppulo, we’re working on what’s next in communications and workplace technology. As a<strong> </strong>leader in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.</p>
<p data-start="1604" data-end="1868">And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.</p>
<p data-start="1870" data-end="2232">We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.</p>
<p><span data-contrast="none">We are looking for a Senior Software Engineer to contribute to the technical excellence and scalability of our SaaS Employee Experience platform. You will serve as a senior hands-on engineer within your team - designing and implementing complex features, improving system performance and reliability, and supporting the growth of other engineers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><span data-contrast="none">This role is a key technical contributor within the engineering team. You will translate architectural guidance into robust, maintainable implementations and contribute to architectural discussions through strong technical execution and domain expertise.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><span data-contrast="none">The ideal candidate brings solid SaaS experience, hands-on exposure to AWS managed & serverless technologies, and a strong understanding of distributed systems and modern software engineering best practices.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Key Responsibilities</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":299,"335559739":299,"335559740":279}"> </span></p>
<ul>
<li><span data-contrast="none">Design and develop high-quality, scalable systems and services aligned with architectural standards and product requirements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Implement microservices and APIs with strong emphasis on maintainability, performance, observability, and reliability.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Own complex features or components from design through deployment, including testing, monitoring, and operational support.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Collaborate closely with Principal Engineers, Architects, Product Managers, and DevOps to ensure high-quality and consistent delivery.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Build and enhance services leveraging AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, Event-Bridge, RDS, etc.).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Ensure solutions adhere to authentication, authorization, and security best practices (OAuth2, OIDC, RBAC, etc.).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Participate in code reviews and uphold best practices in coding, design, testing, and CI/CD pipelines.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Support observability initiatives by contributing to metrics, logging, tracing, and alerting improvements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Proactively identify and address technical debt, reliability risks, and areas for continuous improvement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Contribute to compliance and data protection requirements including GDPR and PII handling best practices.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Participate actively in agile ceremonies and contribute to continuous improvement of engineering processes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Demonstrate alignment with company values and promote an inclusive, collaborative engineering culture.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
</ul>
<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Education & Experience</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":299,"335559739":299,"335559740":279}"> </span></p>
<ul>
<li><strong><span data-contrast="none">5–8 years of software development experience delivering production-grade applications in distributed or SaaS environments.</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Strong experience in either Node.js / TypeScript (including asynchronous programming and modular architecture) or Java (Spring Boot, concurrency, RESTful services), and familiarity with React (or similar modern front-end frameworks).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Solid understanding of distributed systems, multi-tenancy concepts, RBAC, and SaaS security principles.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Hands-on experience with Microservices Architecture, Docker, Kubernetes, and AWS cloud services a plus.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Experience implementing observability best practices (metrics, logging, tracing, alerting).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Working knowledge of event-driven systems (Kafka, SNS/SQS, Event-Bridge, Kinesis).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Experience contributing to CI/CD pipelines, Git workflows, and automated testing (JUnit, Jest, Playwright, etc.).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Demonstrated ability to design for scalability, performance, and fault tolerance within a defined product domain.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Familiarity with infrastructure as code (Terraform, CDK) is desirable.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Strong problem-solving skills and the ability to troubleshoot complex production issues.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Effective communication skills with technical and cross-functional stakeholders.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></li>
<li><span data-contrast="none">Commitment to continuous learning and improving engineering practices.</spa
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