Senior Retail Construction Project Manager (Client Side)

POP MART (09992\.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well\-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross\-border e\-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Retail Construction Project Manager (Client Side)

Location: London, United Kingdom

Job Type: Full\-time, Permanent

Department: Retail Construction

Industry: Designer Toys \& Collectibles

Reporting to: Head of Retail Construction

About POP MART

POP MART (09992\.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well\-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions and, through multiple cross\-border e\-commerce platforms, reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.

POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world's first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co\-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally.

In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high\-potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast\-paced company with a young and multicultural team where you can expect to:

Play a key role in the continued expansion of POP MART's retail footprint across Europe.

Work on exciting retail construction and fit out projects that bring POP MART's distinctive IPs and customer experiences to life.

Collaborate with passionate teams across different countries, connected by a shared love for designer toys, creativity and innovative retail experiences.

Work closely with international HQ teams, designers, consultants, contractors, landlords and specialist suppliers across multiple markets.

Gain exposure to a broad range of construction, design, project management, commercial and operational activities within a rapidly expanding international retail business.

Help shape the physical customer experience of one of the world's fastest\-growing designer toy and entertainment brands

Benefits

POP MART offers our employees:

Monthly appreciation gifts featuring our latest POP MART designs.

A structured bonus scheme linked to both company and individual performance.

25 days of annual leave, in addition to bank holidays.

4x life insurance, together with group medical and travel insurance.

A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.

Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.

The Opportunity

Lead the end\-to\-end delivery of POP MART retail construction and fit out projects across Europe, from initial feasibility and design development through tender, construction, commissioning, handover and store opening.

Act as the client\-side project lead, taking ownership of project delivery and coordinating internal stakeholders, international HQ teams, designers, consultants, contractors, suppliers and landlords.

Manage multiple projects in parallel within fast\-moving retail opening programmes, ensuring agreed opening dates, budgets, quality standards and design requirements are achieved.

Provide strong technical and commercial oversight across the project lifecycle, identifying risks and resolving issues before they impact programme, cost or quality.

Play a key role in delivering high\-quality retail environments that reflect POP MART's global brand standards and provide distinctive customer experiences across European markets.

Work across a diverse range of projects and stakeholders, gaining broad exposure to retail construction, fit out, design, procurement, commercial management and international project delivery.

The Role and Candidate

This is a hands\-on client\-side Retail Construction Project Manager role within POP MART's growing European retail construction team.

Working closely with the Head of Retail Construction, European business teams and international HQ, you will take responsibility for the successful delivery of retail construction and fit out projects across Europe. You will act as the central project owner, coordinating designers, consultants, contractors, suppliers, landlords and internal stakeholders from initial feasibility through to store opening.

The role requires a strong combination of technical construction knowledge, project management capability, commercial judgement and stakeholder management skills. You will be expected to understand the detail of a project while maintaining oversight of programme, budget, procurement, risk and overall delivery.

You should be comfortable reviewing architectural and technical drawings, coordinating MEP and specialist packages, challenging design solutions, monitoring construction quality and resolving site issues. At the same time, you will need to manage budgets, procurement, variations, project risks and contractor performance effectively.

The ideal candidate will have experience delivering retail construction or fit out projects from a client\-side perspective, ideally within London, the UK and/or international markets. Experience within high\-profile, premium, luxury or customer\-facing retail environments would be particularly valuable.

You will thrive in this role if you are proactive, commercially aware, technically confident and highly organised, with the ability to take ownership of projects and drive multiple stakeholders towards a common deadline. You should be comfortable working in a fast\-moving international environment, making decisions under pressure and communicating effectively across different cultures, markets and time zones.

Responsibilities

Project Delivery \& Programme Management

Manage retail construction and fit out projects from feasibility, concept and design development through tender, construction, commissioning, handover and store opening.

Establish and manage project programmes, key milestones, procurement schedules and delivery priorities.

Identify critical path activities and potential programme delays at an early stage and implement appropriate mitigation measures.

Act as the primary client\-side project owner, coordinating all parties and driving actions through to completion.

Monitor project progress against agreed programmes and opening dates.

Manage multiple projects simultaneously across different European markets while maintaining clear priorities and delivery standards.

Design \& Technical Coordination

Manage the development and coordination of architectural, interior, MEP, structural and specialist design packages.

Ensure designs remain aligned with approved design intent, POP MART standards and operational requirements.

Review drawings, specifications, samples, mock\-ups and technical submissions.

Challenge design or technical solutions where buildability, quality, maintenance or operational requirements are not adequately addressed.

Coordinate interfaces between construction works, MEP services, bespoke joinery, furniture, lighting, AV, security and other specialist systems.

Manage design changes and assess their programme, cost, technical and operational impact.

Work with designers and consultants to resolve technical and coordination issues efficiently.

Construction, Quality \& Site Management

Represent POP MART throughout the construction and fit out phase.

Carry out regular site inspections to monitor progress, workmanship and compliance with approved drawings and specifications.

Work with contractors, consultants and suppliers to resolve technical and site issues promptly.

Challenge works that do not meet required quality, installation tolerances or workmanship standards.

Monitor contractor performance and ensure corrective actions are implemented.

Manage snagging, testing, commissioning, defects and project close\-out.

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