Senior Residential Support Worker (Nights)
STARS Children's Care
Telford
parttime, fulltime
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Overview
The Night Support Worker provides essential overnight care and supervision to children and young people in our specialist children’s home. You will ensure their safety, well\-being, and comfort during the night, responding to their needs and supporting a calm, secure environment. You will work in line with individual care plans, safeguarding policies, and regulatory standards to promote positive outcomes and continuity of care.
Key Responsibilities
- Provide safe, attentive overnight care and supervision, responding promptly to children’s needs.
- Support children’s emotional well\-being and promote restful sleep routines.
- Implement individual care and behaviour plans during night hours.
- Follow safeguarding procedures and report any concerns immediately.
- Maintain accurate records of night\-time care, incidents, and observations.
- Collaborate with day staff to ensure continuity of care and share relevant information.
- Ensure the home environment is secure, safe, and meets health and safety standards.
- Participate in training and development to maintain professional competence.
- Work flexibly to cover night shifts including weekends and sleep\-ins as required.
Essential:
- Level 3 Diploma in Residential Childcare (or equivalent) or willingness to work towards it.
- Experience working with children and young people in care, education, or social care settings.
- Understanding of safeguarding and child protection procedures.
- Experience in residential children’s homes or similar environments.
- First Aid qualification desirable.
- Driving licence.
- Empathy, patience, and genuine passion for working with children.
- Resilience and ability to manage challenging behaviours positively.
- Adaptability and flexibility to respond to changing needs and situations.
- Strong team player with excellent communication skills.
- Commitment to promoting dignity, respect, and children’s rights.
- Positive, proactive attitude focused on children’s welfare and development.
- Understanding of child development, trauma\-informed care, and attachment theory.
- Knowledge of positive behaviour support and de\-escalation techniques.
- Awareness of safeguarding legislation and risk assessment.
- Effective communication skills tailored to children’s needs.
- Ability to work a flexible shift patterns (nights, weekends).
- 4\-on\-4\-off rota pattern.
- Availability for the 24/7 on\-call management support rota.
- Enhanced DBS clearance (child workforce).
- Physical ability to respond to challenging situations and support children’s activities.
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- Working with children: 2 years (required)
- Level 3 Children's Residential Diploma (required)
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