Senior Relationship Manager

Senior Relationship Manager (Growth\-Focused)

Pathway to Head of Growth

Pay: £45,000 – £51,000 per year \+ uncapped commission \& performance bonuses

About the Role

We’re looking for a dynamic, commercially driven Senior Relationship Manager to join our multi\-award\-winning localisation agency.

This is not a traditional account management role.

We’re looking for a growth\-focused commercial operator who can drive new business, expand strategic accounts, generate demand, and help shape the future growth engine of MLC within the medical and life sciences sector.

This pivotal role will focus on building partnerships and expanding our client portfolio across pharma, medtech, diagnostics, healthcare technology, and regulated industries \- helping global organisations communicate effectively across languages using cutting\-edge localisation technology, AI\-enabled workflows, and strategic language solutions.

You’ll work closely with leadership and play a direct role in shaping commercial strategy, outbound growth campaigns, and long\-term client partnerships.

For the right person, this role offers a clear progression pathway toward a future Head of Growth position within 12–18 months.

If you’re a commercially ambitious, AI\-enabled, relationship\-driven sales professional with experience in localisation, medtech, pharma, or regulated services — we’d love to hear from you.

Key Responsibilities

• Drive new client acquisition and expand strategic existing accounts


• Build a predictable, repeatable pipeline across MLC’s target sectors


• Develop and execute outbound growth campaigns across LinkedIn, email, networking, and strategic partnerships


• Generate £25K\+ monthly new business revenue while contributing toward ambitious annual growth targets


• Collaborate with internal teams to deliver tailored localisation and multilingual communication solutions


• Act as a trusted advisor to clients, helping them launch products globally and compliantly


• Identify commercial opportunities within existing accounts and grow long\-term client value


• Use AI tools to enhance prospecting, personalisation, proposal creation, workflow automation, and client engagement


• Analyse market trends, competitor activity, and client challenges to inform commercial strategy


• Help position MLC as a leading localisation partner within medtech, pharma, and healthcare innovation sectors


• Contribute ideas for marketing campaigns, thought leadership, and strategic growth initiatives

Essential

• 5\+ years’ experience in sales, business development, or strategic relationship management


• Proven B2B sales success within:


• Medical / life sciences / medtech / pharma


• OR


• Translation / localisation / regulated service industries


• Strong track record of generating new business and growing strategic accounts


• Experience selling into companies such as medtech scale\-ups, healthcare technology providers, diagnostics companies, CROs, or pharmaceutical organisations


• Demonstrable success achieving and exceeding commercial targets (£20K–£50K\+ monthly sales targets preferred)


• Strong understanding of localisation, translation, multilingual communications, or regulated content environments


• Exceptional communication, negotiation, and presentation skills


• Highly proactive, commercially minded, and growth\-oriented mentality

• Existing network within medtech, pharma, diagnostics, healthcare technology, or regulated industries


• Experience running outbound LinkedIn and email campaigns


• Experience using AI tools to improve sales workflows and commercial performance


• Understanding of translation/localisation workflows, project delivery, or language services operations


• Background in languages, translation, linguistics, or localisation studies

• Commercially obsessed and opportunity\-driven


• Thinks strategically and executes quickly


• Enjoys building relationships and creating opportunities from scratch


• Comfortable working in fast\-paced, high\-growth environments


• Naturally curious, positive, resilient, and solutions\-focused


• Thinks like a founder, not just an employee


• Wants to play a genuine role in shaping the future growth of a business

• £45,000 – £52,000 base salary (negotiable based on experience)


• Uncapped commission structure and performance bonuses


• High\-reward environment for high performers


• Fully remote (UK) with flexibility and autonomy


• Clear progression pathway toward leadership and Head of Growth responsibilities


• Exposure to company strategy and direct collaboration with senior leadership


• Company laptop and mobile phone provided


• Pension scheme, gym membership, and team events/travel


• Supportive, ambitious, collaborative culture with genuine opportunities for progression


• Freedom to innovate, build campaigns, and shape commercial growth initiatives

We’re a multi\-award\-winning localisation agency headquartered in Glasgow, with offices in London and Dubai.

We support some of the world’s leading medical and life sciences organisations \- including Dexcom, FIRE1, McLaren F1, and Rocket Medical \- helping them communicate globally, remove language barriers, and launch products faster through high\-quality, tech\-enabled localisation solutions.

Our mission is to simplify and accelerate the global growth of our clients through expert localisation, strategic communication, and AI\-enabled multilingual solutions that deliver measurable impact.

We’re passionate about helping innovative healthcare and life sciences companies improve communication, compliance, accessibility, and ultimately patient outcomes worldwide.

Job Types

Full\-time, Permanent

Benefits

• Referral programme


• Gym membership


• Company events


• Work\-from\-home flexibility


• Career progression opportunities

Bachelor’s degree preferred

Experience

• Medical / life sciences / medtech / pharma: 5 years (preferred)


• LSP / localisation / multilingual services: 5 years (preferred)


• Sales or business development: 5 years (required)

English (required)

Work Location

Remote (UK)

Pay: £45,000\.00\-£51,000\.00 per year

Work Location: In person

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