Senior QA Manager

Job no: 532482

Brand: Product and Technology

Work type: Full time

Location: London

Categories: Data and Business Intelligence

ABOUT THE OPPORTUNITY
Are you ready to shape the future of quality across a global business platform? As QA Leader, you'll own the vision, strategy, and execution of quality initiatives that drive exceptional customer and business outcomes across multiple markets. This is a unique opportunity to influence enterprise\-wide quality transformation, champion modern quality engineering practices, and partner with senior leaders to embed quality into every stage of delivery. You'll lead through influence, develop high\-performing global teams, and make a measurable impact at scale.

KEY RESPONSIBILITIES

• Lead the QA function through influence across a critical global business platform.


• Define and evolve quality strategy aligned to business objectives and technology roadmaps.


• Partner with the Global VP of Quality \& DevOps on organisational initiatives while owning workstream execution.


• Drive transformation from reactive testing practices to proactive quality engineering.


• Build, mentor, and scale a high\-performing QA organisation across multiple geographies.


• Create career development pathways and succession plans for team growth.


• Foster a culture of continuous learning, innovation, and excellence.


• Oversee enterprise test strategy, planning, and execution across the platform.


• Coordinate complex multi\-team testing initiatives and influence outcomes without direct authority.


• Drive automation strategy with clear ROI and coverage metrics.


• Own release management and quality gatekeeping for production deployments.


• Implement quality metrics, governance processes, and reporting frameworks.


• Balance strategic leadership with hands\-on technical engagement.


• Translate quality strategies into executive communications that inform decision\-making.


• Build trusted relationships across Product, Engineering, and Business leadership teams.


• Champion quality within cross\-functional forums and strategic planning discussions.


• Represent the quality perspective in architectural and business decisions.


• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

• Approximately 15 years' experience in software quality assurance with progression into strategic leadership roles.


• Minimum 5 years leading QA teams.


• Demonstrated success building and scaling QA functions in complex multi\-product environments.


• Experience embedding quality practices and quality culture across engineering organisations.


• Proven strategic leadership and organisational change management capability.


• Ability to influence senior stakeholders and operate from executive to technical levels.


• Expert knowledge of testing methodologies, frameworks, and quality strategies.


• Strong experience with test automation tools including UiPath, Cypress, Playwright or similar.


• Proficiency with Azure DevOps.


• Understanding of CI/CD pipelines and quality gates.


• Familiarity with quality metrics, governance frameworks, and reporting.


• Advanced testing certifications (ISTQB\-CTAL or equivalent) preferred.


• Experience within global distributed teams preferred.


• Travel industry, GDS, booking systems, or Microsoft Dynamics 365 experience advantageous.

Applications close: 30 Sep 2026 GMT Daylight Time

This listing is from Indeed. View original listing ↗