Senior Operations Planner

We are seeking a Senior Operations Planner who is responsible for the overall leadership, coordination, and optimisation of operational activities across the Industrial \& Tanker planning functions.

The role ensures safe, compliant, and profitable service delivery by overseeing planning, transport operations, fleet compliance, and resource management.

Key Responsibilities

Operational Leadership \& Performance

• Lead and manage daily operations across all divisions, ensuring efficient and seamless service delivery.


• Take full ownership of P\&L performance, driving profitability, cost control, and identifying growth opportunities.


• Manage and develop operational teams, including managers, planners, drivers, and fitters.


• Monitor workloads, prioritise activities, and ensure adequate staffing levels across all divisions.


• Support recruitment, interviewing, and onboarding of operational staff.


• Promote continuous improvement and operational efficiency across the business.

• Oversee the planning and scheduling of daily and weekly operational activities, including industrial services and tanker transport.


• Ensure effective allocation of staff, vehicles, equipment, and subcontractors to meet operational demands.


• Drive optimisation of routes, schedules, and resource utilisation.


• Manage dynamic re\-planning in response to breakdowns, delays, or changing customer requirements.


• Maintain on\-call rotas and ensure adequate out\-of\-hours operational coverage.


• Ensure all projects are delivered end\-to\-end, including planning, resourcing, and supervision.

• Ensure compliance with all transport, environmental, and health \& safety regulations.


• Maintain oversight of Risk Assessments and Method Statements (RAMS).


• Promote a strong safety culture and ensure adherence to safe systems of work.


• Investigate incidents, issues, or non\-compliance and implement corrective actions.

• Act as a senior point of contact for customers regarding operational activities.


• Ensure high levels of customer service, communication, and issue resolution.


• Build strong internal relationships with Sales, Operations, and Maintenance teams.


• Provide proactive updates on operational performance, delays, and service delivery.

• Manage operational budgets, spending, and cost control initiatives.


• Support revenue growth through resource optimisation and service improvements.


• Ensure all jobs are commercially valid, authorised, and documented.


• Maintain accurate operational, transport, and compliance records.


• Oversee purchase orders, disposal bookings, and operational documentation.

• Ensure compliance with company policies, procedures, and regulatory requirements.


• Maintain a strong understanding of all company services and market conditions.


• Monitor employee availability, including holidays and sickness, to maintain operational continuity.


• Support cross\-functional coverage where required.

Essential Skills \& Experience

• Strong leadership and operational management experience.


• Proven ability to manage budgets, P\&L, and operational performance.


• Excellent planning, organisational, and problem\-solving skills.


• Ability to operate in a fast\-paced, time\-critical environment.


• Strong communication and stakeholder management skills.


• Proficient in Microsoft Office (especially Excel) and operational/planning systems.


• High attention to detail and compliance awareness.

• Experience in industrial services, logistics, waste management, or environmental services.


• Experience with tanker operations or hazardous waste handling.


• Knowledge of ADR, RAMS, and HSE compliance standards.

• Accountable, reliable, and results\-driven.


• Customer\-focused with a solutions\-oriented mindset.


• Resilient and calm under pressure.


• Proactive with a continuous improvement approach.


• Flexible and adaptable, including participation in on\-call requirements.

Pay: £39,000\.00\-£45,000\.00 per year

Benefits:

• Company pension


• On\-site parking

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