via indeed · 12 June 2026 ·2 days ago

Senior Manager, Lead QA Operations Service Provider

IPSEN
London Full-time
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Are you a quality expert with experience in clinical development and service provider oversight?

At Ipsen, we’re looking for a strategic QA expert to help shape quality excellence across our global clinical and medical operations. The Senior Manager, Lead QA Operations Service Provider , will lead quality oversight of service providers supporting clinical studies, drive compliance and continuous improvement, and partner closely with teams across R\&D, Global Medical Affairs, and Procurement.

This is a highly collaborative role with broad visibility across key quality and business stakeholders.

What you’ll do

  • Lead the qualification, and oversight of service providers supporting clinical studies

  • Ensure quality agreements, compliance activities, and risk\-based quality oversight processes are in place and effective

  • Monitor service provider quality performance, drive continuous improvement, and escalate quality issues where needed

  • Partner closely with cross\-functional stakeholders to provide QA expertise and support inspection and inspection/audit readiness

  • Contribute to strong quality systems, team leadership, and a culture of excellence
What you’ll bring
  • Strong experience in pharmaceutical quality within R\&D and/or Medical Affairs

  • Solid knowledge of Good Clinical Practice and clinical study environments

  • Experience overseeing external service providers in a regulated setting

  • Strong analytical skills and the ability to assess risk, investigate issues, and support effective CAPAs

  • A scientific degree

  • Fluent English
Join Ipsen and bring your quality expertise to a high\-impact role shaping excellence across global clinical and medical operations.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.

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