Senior Logistics and Distribution Coordinator
About Us:
MINISO, an innovative lifestyle and design\-led product brand, has been enjoying huge growth across the globe since its inception in 2013\. As a retailer of household \& personal consumer goods, in just 10 years it operates in over 110 countries, with over 7,000 stores worldwide.
The initial UK store was launched with great success in November 2019\. As we enter the second half of 2025, there are now 45 stores across the UK, including a flagship store on Oxford Street, with rapid expansion to continue across the UK \& NI over the coming 12\-18 months.
Role Purpose
The role is responsible for coordinating the efficient movement of stock from international and domestic suppliers into the UK distribution centre and onward to stores based on operational priorities, demand, availability, and commercial requirements.
The role supports the end\-to\-end retail supply chain by managing shipment visibility, warehouse coordination, stock allocation, replenishment activity, and cross\-functional operational communication to help maximise stock availability, reduce delays, and support store performance.
1\. Import, Logistics \& Shipment Coordination
Accountability
Coordinate inbound supply chain operations to ensure products are imported, received, and processed efficiently into the UK distribution network.
Key Responsibilities
- Track inbound containers, shipments, and supplier deliveries from origin through to warehouse receipt
- Liaise with freight forwarders, customs agents, shipping providers, and warehouse partners
- Monitor shipment timelines and proactively escalate delays, shortages, or operational risks
- Ensure import and shipment documentation is accurate and complete
- Support smooth customs clearance and inbound logistics coordination
- Work with local suppliers to ensure compliance on deliveries into the DC
- Maintain shipment visibility reports and inbound delivery schedules
- Coordinate with suppliers and internal stakeholders regarding delivery expectations
- Support cost\-efficient movement of goods while maintaining operational service levels
Accountability
Support the effective allocation and replenishment of stock across stores to maximise product availability and operational efficiency.
Key Responsibilities
- Support replenishment planning and warehouse\-to\-store distribution activity
- Coordinate inter\-store transfers and stock balancing where required
- Work closely with Store Operations and warehouse teams to resolve stock\-related issues and managing SLA’s
- Help minimise stock shortages, overstock situations, and distribution inefficiencies
- Support seasonal launches, promotional activity, and new store openings through effective stock coordination
- Monitor dispatch performance and support resolution of delivery issues
- Assist the DC with prioritisation of allocations depending on the seasonality and need
Accountability
Provide operational visibility and analytical support to improve supply chain performance, decision\-making, and stock control.
Key Responsibilities
- Produce regular reports relating to shipments, stock allocation, replenishment, and distribution performance
- Monitor stock movement trends and identify operational concerns or improvement opportunities
- Support inventory accuracy and supply chain data integrity
- Track key operational metrics such as availability, delivery timelines, and stock flow
- Maintain accurate supply chain records, trackers, and operational updates
- Support root cause analysis relating to delays, shortages, or supply chain inefficiencies
- Help improve operational processes, reporting structures, and visibility across the supply chain
Accountability
Support strong operational collaboration across departments to ensure the supply chain effectively supports retail performance and business growth.
Key Responsibilities
- Work closely with Operations, Retail, Warehouse, Finance, Buying, Marketing and Merchandising teams
- Support communication between stores and central operations regarding stock and delivery matters
- Assist in resolving day\-to\-day operational supply chain challenges quickly and professionally
- Support implementation of new operational processes and supply chain improvements
- Help maintain high levels of responsiveness, organisation, and operational discipline
- Participate in supply chain meetings, operational reviews, and planning discussions
- Build strong working relationships with both internal and external stakeholders
- Support wider business initiatives requiring supply chain or distribution coordination
Essential
- Experience within retail, logistics, distribution, warehouse, or supply chain operations
- Retail multi\-site distribution experience
- Strong organisational and coordination capability
- Good Excel and reporting skills
- Ability to manage multiple operational priorities simultaneously
- Strong communication and stakeholder coordination skills
- High attention to detail and operational accuracy
- Ability to work in a fast\-paced retail environment
- Ability to negotiate commercial terms
- Ability to manage SLA performance with vendors
- Dynamics 365
- 3PL Logistics systems
- Comfortable using AI to support and automate
- Experience with import/shipping coordination
- Experience using ERP, warehouse, or supply chain systems
- Understanding of inventory control principles
Job Types: Full\-time, Fixed term contract
Contract length: 12 months
Pay: £35,000\.00\-£45,000\.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Life insurance
- Store discount
- Work from home
- London W1U 6TY: reliably commute or plan to relocate before starting work (preferred)
- You are required to work in the London Head Office 3 days a week \- Tue/Thu and one other day \- confirm you are willing to meet this obligation
- What is your notice period?
- What is your expected salary?
- Retail/Warehouse Logistics: 2 years (required)
- United Kingdom (required)
- 25% (preferred)
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