via Reed · 7 September 2026 ·13 days ago

Senior IT Support Engineer

interAct Consulting Limited
London Full-time GBP 45,000 – 50,000
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My MSP client in South-West London are looking to add a Senior IT Support Engineer their growing team. This is a hands-on role for someone who can hit the ground running, take ownership of escalated support issues and confidently deal directly with clients.

As a Senior IT Support Engineer you will -

  • Resolve complex escalated support and infrastructure issues across multiple client environments.

  • Work directly with clients to troubleshoot problems and deliver effective solutions.

  • Plan and deliver Microsoft 365 migrations and technical projects.

  • Project manage work from initial planning through to successful completion.

  • Investigate security incidents and hacks, getting to the root cause and putting preventative measures in place.

  • Support Microsoft 365, Azure/Entra, networking, endpoints and wider IT infrastructure.

  • Hold basic firewall experience.

  • Proactive, self-motivated and able to work independently.

  • Comfortable in a flat team where everyone gets stuck in.

If you're the engineer clients and colleagues turn to when something difficult needs fixing, we want to hear from you!

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