Senior Improvement Programme Manager – Clinical (Theatres)

We have an exciting opportunity for an experienced theatres clinician (medical, nursing or AHP) to join us on secondment as a Senior Improvement Programme Manager \- Clinical in our Improvement Delivery team at LGT.

Our team delivers high quality improvement support to Trust priorities including urgent and emergency care, outpatients, theatres and efficiency. This postholder will lead on our Perioperative Productivity Programme focusing on improving productivity, experience and outcomes across the entire pathway.

You will be experienced in improvement and project management approaches and have a track record of establishing and maintaining good relationships to deliver sustainable change programmes across complex pathways with multiple stakeholders. You will work closely with clinical/professional and corporate teams at all levels, both internally and externally, to ensure projects and programmes are delivered to agreed objectives within agreed timescales

More detail on our approach is available on our improvement hub: https://www.lewishamandgreenwich.nhs.uk/improvementhub

Having significant clinical experience (medical, nursing or AHP) is an essential criteria for this role and candidates who do not have this will not be considered.

The Senior Improvement Programme Manager \- Clinical will provide senior strategic leadership to support the delivery of the improvement and efficiency portfolios, embedding a culture of improvement by building improvement, project and change management capability and capacity. They will bring their experience of working as a clinician to provide clinical insight and experience to the design and delivery of projects and programmes.

The postholder will typically work on one improvement programme aligned to the Trust’s strategic priorities e.g. Urgent and Emergency Care, Elective Care and / or complex thematic areas relating to the Trust’s efficiency priorities. They will typically, but not always, lead a small team of Programme and Project Managers and Project Support Officers reporting into a Programme Director / Senior Responsible Officer in a matrix working arrangement.

The postholder will lead on the design and implementation of improvement programmes and efficiency schemes that deliver evidence\-based solutions to our strategic priorities. This includes coordinating the overarching programme planning process, developing and delivering project and programme plans, designing and delivering projects using agreed improvement methodologies, risk management, budgets, business cases and benefits realisation plans.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity \& Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ\+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

Key Result Areas \& Performance:

• Provide corporate leadership and support to design and deliver a series of specific improvement and efficiency projects and programmes from start to end, ensuring they align with agreed organisational, system and national strategic priorities.


• Deliver projects and programmes using analytical and issue\-based problem solving, qualitative and quantitative analysis, and improvement / change management methodologies.


• Ensure that clinical, professional and patient engagement is central to the delivery of all project activities.


• Play a leadership role alongside other senior colleagues in the implementation of standardised improvement, project and change management methodologies across the trust which will deliver the key priorities outlined in the Trust’s improvement and change strategy.


• Ensure systems are in place to enable improvement information to be used effectively by the Trust Board and managers at all levels across the Trust.


• Understand and interpret new strategic targets and policies both at a national and local level which are relevant to the Trust


• Analyse key performance data relating to improvement, identifying areas of poor performance and agreeing an improvement plan with the relevant teams


• Provide regular progress reports for improvement projects and programmes and ensure learning is disseminated and spread across the Trust to maximise benefit and promote sustainability of change.


• Set up appropriate programme and workstream plans highlighting key deliverables, milestones, roles and responsibilities required.


• Set up governance arrangements and track progress against milestones to ensure projects are delivered on time, to budget and scope.


• Arrange workshops and meetings to solve problems and generate buy\-in to solutions.

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