Senior Housing Officer (Temp-Perm: South London)

A reputable housing provider in South London is seeking an experienced Senior Neighbourhood Officer to join their housing operations team on a temp-to-perm basis.

Location: South London
Rate: £28.50 - £30.00 per hour Umbrella / £ PAYE (depending on experience)
Contract: Temp to Perm
Working Pattern: 35 hours per week | 4 days office based | 1 day WFH by agreement
Start Date: Immediate Start Available
DBS: Clear DBS required

The ideal housing professional will be managing under 500 properties across multiple sites throughout South London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience, particularly within smaller Housing Associations/Local Authority or community-focused providers.
This is a hands-on role requiring someone who can confidently manage a varied patch, take ownership of complex cases and support junior staff whilst delivering an excellent resident-focused service.

Key Responsibilities • Managing a full housing management caseload

• Leading on Anti-Social Behaviour (ASB), neighbour disputes and tenancy breaches


• Managing rent arrears and income recovery cases


• Overseeing void management processes and tenancy sign-ups


• Supervising and supporting a junior staff


• Conducting tenancy audits, estate inspections and compliance checks


• Initiating legal action where required


• Liaising with maintenance teams regarding communal and property issues


• Supporting tenant engagement and community initiatives


• Producing performance and arrears reports for senior management

Essential Experience • Minimum 5 years’ experience within social housing

• Strong end-to-end housing management experience


• Proven background managing: • ASB cases


• Rent arrears


• Void management


• Tenancy audits


• Experience supervising or mentoring staff


• Up-to-date knowledge of housing legislation and tenancy management practice


• Experience working within a smaller Housing Association environment would be highly advantageous


• Strong IT skills and experience using housing management systems

Desirable • Level 3 Housing qualification or willingness to work towards

• CIH membership


• Income maximisation experience

You will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment.
The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch.

Additional Information

• All staff are expected to attend the office on Wednesdays


• Office located within walking distance of a South London Underground station


• Immediate interviews and start available

If you are an experienced Senior Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today.

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