Housing Officer
Marks Consulting Partners
South London
Contract
GBP 58,500 – 58,500
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Marks Consulting Partners are recruiting a Housing Officer to join one of our Housing Association clients in South London on a temporary basis.
What you'll be doing:
- Providing housing and neighbourhood management services to tenants and care partners
- Managing tenancy responsibilities including sign-ups, rent collection, income recovery, void turnaround and estate inspections
- Investigating tenancy breaches including anti-social behaviour, hate crime and domestic abuse; taking robust action when required
- Preparing and assisting with legal action cases; liaising with colleagues and solicitors as appropriate
- Reporting and monitoring repairs using Pyramid housing management systems
- Building positive working relationships with tenants, care providers, contractors and local authorities
- Carrying out property inspections and homeliness visits; resolving issues and supporting safe, comfortable homes
- Monitoring Fire Risk Assessments and ensuring identified actions are completed with care providers and colleagues
- Being an active presence across your patch; providing visible, responsive housing support
- Experience in housing, supported housing or neighbourhood management
- Confident building positive relationships with tenants and partner agencies
- Ability to manage competing priorities and work independently
- Clear and professional communication skills
- Commitment to inclusive, person-centred services
- Full UK driving licence
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