Senior Digital Engagement Officer - Welsh Language

Details
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Reference number

462679

Salary

£40,031 \- £42,033
Working from home allowance
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Other
Band C### Contract type

Permanent### Business area

TEC \- Communications/Marketing### Type of role

Communications / Marketing### Working pattern

Full\-time### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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CardiffAbout the job
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Job summary

About the Electoral Commission

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we enter a bold new chapter under our five\-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

Job description

About the role

This is a key role within our Digital Communications team, with a particular focus on strengthening and growing our Welsh\-language and Wales\-focused social media presence.

You will own the creation, scheduling, and evaluation of high\-quality digital content and act as a community manager across our social channels. Working closely with colleagues in Wales and across the wider Communications and External Affairs directorate, you will ensure our Welsh\-language content is engaging, accessible, compliant with Welsh Language Standards, and tailored, not simply translated, for Welsh audiences.

On a day\-to\-day basis, you will:

• Create engaging Welsh\-language and bilingual content across platforms such as TikTok, Instagram, LinkedIn and X, including video, audio and graphics


• Manage and grow Welsh\-language and Wales\-focused social media channels, building reach, trust and understanding of voting and democracy


• Use insight, data and social listening tools to evaluate performance and continuously improve content and channel effectiveness


• Act as a subject matter expert on Welsh\-language digital engagement within the Commission, contributing to wider campaigns and projects


• Monitor channels to identify opportunities, emerging issues and potential risks, escalating where appropriate


• Respond to public queries and complaints via social media in line with Commission policies

This role offers the opportunity to have real impact on how people in Wales access trusted information about elections and democratic participation, while developing your strategic digital skills in a fast\-paced public sector environment.

*Please note: the full job description is also available in both English and Welsh. Applications are welcome in English or Welsh.*

Person specification

Who we’re looking for

This role would suit an experienced digital or social media professional who is confident operating as a subject matter expert and is motivated by public impact.

You are likely to be someone who:

• Has strong experience managing and growing corporate or organisational social media channels


• Is fluent in Welsh (written and spoken), with a strong understanding of Welsh Language Standards


• Enjoys combining creativity with data, using insight to shape content and strategy


• Is confident working with a wide range of stakeholders and contributing to larger campaigns


• Is curious about emerging digital trends and how they can be applied responsibly in a public sector context

Experience in central or local government, agencies, start\-ups or purpose\-led organisations would be particularly relevant.

Benefits
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Alongside your salary of £40,031, The Electoral Commission contributes £11,596 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.* Learning and development tailored to your role

• An environment with flexible working options


• A culture encouraging inclusion and diversity


• A Civil Service pension with an employer contribution of 28\.97%

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

• Your name, address, phone number, email or other contact details


• Your date of birth or age


• Gender, ethnicity, nationality or other personal identifiers


• A photo of yourself


• Remove educational dates as these are a clear indication of your age


• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment


• Explanation for gaps in your history


• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double\-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non\-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

• Application deadline: Monday 1st June 2026 (23:59\)


• Interviews (1st stage): Week commencing 8th June


• Interviews (2nd stage): Week commencing TBC


• Anticipated start date: July 2026

Feedback will only be provided if you attend an interview or assessment.### Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.### Nationality requirements

This job is broadly open to the following groups:

• UK nationals


• nationals of the Republic of Ireland


• nationals of Commonwealth countries who have the right to work in the UK


• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre\-settled status under the European Union Settlement Scheme (EUSS)


• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre\-settled status under the European Union Settlement Scheme (EUSS)


• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020


• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.### Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .Apply and further information
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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.### Contact point for applicants

Job contact :

• Name : Talent Acquisition Team


• Email : recruitment@electoralcommission.org.uk

Recruitment team

• Email : recruitment@electoralcommission.org.uk

Further information

Raising a Concern About the Recruitment Process

At the Electoral Commission, we are committed to delivering fair, inclusive, and transparent recruitment. Our recruitment practices are guided by Civil Service values and comply with the Equality Act 2010 and other relevant legislation.

If you have concerns about the way a recruitment process has been conducted, we encourage you to raise them with us.

How to Make a Complaint

If you are dissatisfied with any aspect of our re

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