Senior Digital Engagement Officer - Welsh Language

Job description

Basis: Permanent, Full time 36 hours per week

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A £312 tax\-free working from home allowance is also payable annually.

Location: Cardiff, Belfast or Edinburgh (Hybrid \- min. 2 days in office) or Remote (UK)

Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28\+ days holiday, and more.

About the Electoral Commission

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.

As we enter a bold new chapter under our five\-year Corporate Plan, we are increasing our workforce and transforming how we plan and deliver core services. This post plays a central role in that journey.

About the role

This is a key role within our Digital Communications team, with a particular focus on strengthening and growing our Welsh\-language and Wales\-focused social media presence.

You will own the creation, scheduling, and evaluation of high\-quality digital content and act as a community manager across our social channels. Working closely with colleagues in Wales and across the wider Communications and External Affairs directorate, you will ensure our Welsh\-language content is engaging, accessible, compliant with Welsh Language Standards, and tailored, not simply translated, for Welsh audiences.

On a day\-to\-day basis, you will:

• Create engaging Welsh\-language and bilingual content across platforms such as TikTok, Instagram, LinkedIn and X, including video, audio and graphics


• Manage and grow Welsh\-language and Wales\-focused social media channels, building reach, trust and understanding of voting and democracy


• Use insight, data and social listening tools to evaluate performance and continuously improve content and channel effectiveness


• Act as a subject matter expert on Welsh\-language digital engagement within the Commission, contributing to wider campaigns and projects


• Monitor channels to identify opportunities, emerging issues and potential risks, escalating where appropriate


• Respond to public queries and complaints via social media in line with Commission policies

This role offers the opportunity to have real impact on how people in Wales access trusted information about elections and democratic participation, while developing your strategic digital skills in a fast\-paced public sector environment.

Please note: the full job description is also available in both English and Welsh. Applications are welcome in English or Welsh.

About the team

You will be part of the Digital Communications team within the Communications and External Affairs directorate. The team leads on social media strategy, digital communications, and innovative online engagement to support voters and stakeholders across the UK.

The team is collaborative, supportive and creative, with colleagues based across multiple UK locations. We value inclusion, experimentation and continuous learning, and work closely with our policy and voter education teams and external partners to deliver high\-impact digital communications.

Who we’re looking for

This role would suit an experienced digital or social media professional who is confident operating as a subject matter expert and is motivated by public impact.

You are likely to be someone who:

• Has strong experience managing and growing corporate or organisational social media channels


• Is fluent in Welsh (written and spoken), with a strong understanding of Welsh Language Standards


• Enjoys combining creativity with data, using insight to shape content and strategy


• Is confident working with a wide range of stakeholders and contributing to larger campaigns


• Is curious about emerging digital trends and how they can be applied responsibly in a public sector context

Experience in central or local government, agencies, start\-ups or purpose\-led organisations would be particularly relevant.

Why work for us?

Working at the Commission means contributing to something that genuinely matters — supporting trust, participation and integrity in democracy across Wales and the UK

You will gain exposure to high\-profile national campaigns and strategic digital projects, giving you the opportunity to develop your digital, analytical and leadership skills in a purpose\-driven organisation.

We offer a strong total reward package, including:

• Flexible working and hybrid model (40% office minimum)


• 28 rising to 30 days annual leave \+ bank holidays


• Civil Service pension scheme (28\.97% employer contribution)


• Study support for professional qualifications


• Ongoing learning and development opportunities


• Ride2Work, eye care vouchers and more

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

• Your name, address, phone number, email or other contact details


• Your date of birth or age


• Gender, ethnicity, nationality or other personal identifiers


• A photo of yourself


• Remove educational dates as these are a clear indication of your age


• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment


• Explanation for gaps in your history


• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double\-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non\-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

• Application deadline: Monday 1st June 2026 (23:59\)


• Interviews (1st stage): Week commencing 8th June


• Interviews (2nd stage): Week commencing TBC


• Anticipated start date: July 2026

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Math o gontract: Parhaol, Llawn amser 36 awr yr wythnos

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Mae lwfans gweithio o gartref di\-dreth o £312 hefyd yn daladwy’n flynyddol.

Lleoliad: Caerdydd, Belfast neu Gaeredin (Hybrid \- o leiaf 2 ddiwrnod yn y swyddfa) neu o Gartref (DU)

Buddion: Buddiannau rhagorol gan gynnwys Cynllun Pensiwn y Gwasanaeth Sifil, gweithio hyblyg, 28\+ diwrnod o wyliau, a rhagor.

Cefndir y Comisiwn Etholiadol

Y Comisiwn Etholiadol yw’r corff annibynnol yn y DU sy’n goruchwylio etholiadau a rheoleiddio cyllid gwleidyddol. Mae popeth a wnawn yn ymwneud â sicrhau ymddiriedaeth, cyfranogiad ac uniondeb yn y broses ddemocrataidd.

Wrth i ni ddechrau pennod newydd feiddgar o dan ein Cynllun Corfforaethol pum mlynedd o hyd, rydym yn cynyddu ein gweithlu ac yn trawsnewid sut rydym yn cynllunio ac yn darparu gwasanaethau craidd. Mae gan y swydd hon rhan ganolog yn y daith honno.

Gwybodaeth am y rôl

Mae hon yn rôl allweddol o fewn ein tîm Cyfathrebu Digidol, gyda ffocws penodol ar gryfhau a thyfu ein presenoldeb ar y cyfryngau cymdeithasol sy'n canolbwyntio ar y Gymraeg ac ar Gymru.

Byddwch yn gyfrifol am greu, amserlennu a gwerthuso cynnwys a gweithredu fel rheolwr cymunedol ar gyfer ein sianeli cymdeithasol. Gan weithio'n agos gyda chydweithwyr yng Nghymru ac ar draws y gyfarwyddiaeth Cyfathrebu a Materion Allanol ehangach, byddwch yn sicrhau bod ein cynnwys Cymraeg yn ddeniadol, yn hygyrch, yn cydymffurfio â Safonau'r Iaith Gymraeg, ac yn gweddu i’r cynnwys, nid yn unig wedi'i gyfieithu, ar gyfer cynulleidfaoedd Cymru.

O ddydd i ddydd byddwch yn gyfrifol am y canlynol:

• Creu cynnwys deniadol yn y Gymraeg ac yn ddwyieithog ar draws platfformau fel TikTok, Instagram, LinkedIn ac X, gan gynnwys fideo, sain a graffeg


• Rheoli a thyfu sianeli cyfryngau cymdeithasol Cymraeg eu hiaith a sianeli sy'n canolbwyntio ar Gymru, gan feithrin cyrhaeddiad, ymddiriedaeth a dealltwriaeth o bleidleisio a democratiaeth


• Defnyddio offer mewnwelediad, data ac offer gwrando cymdeithasol i werthuso perfformiad a gwella cynnwys a sianeli yn barhaus


• Gweithredu fel arbenigwr pwnc ar ymgysylltu digidol yn y Gymraeg yn y Comisiwn, gan gyfrannu at ymgyrchoedd a phrosiectau ehangach


• Monitro sianeli i nodi cyfleoedd, materion sy'n dod i'r amlwg a risgiau posibl, gan eu cynyddu pan fo'n briodol


• Ymateb i ymholiadau gan y cyhoedd drwy’r cyfryngau cymdeithasol yn unol â pholisïau y Comisiwn

Mae'r rôl hon yn cynnig y cyfle i gael effaith wirioneddol ar sut mae pobl yng Nghymru yn cael mynediad at wybodaeth ddibynadwy am etholiadau a chyfranogiad democrataidd, wrth ddatblygu eich sgiliau digidol strategol mewn amgylchedd sector cyhoeddus cyflym.

Nodwch: mae’r swydd\-ddisgr

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