Senior CRM Manager

Your future, as a Senior CRM Campaigns Manager at mydentist

You’ll be joining our Marketing Team within our Support Centre, which is in Greater Manchester (M26 1GG).

• This is a fantastic opportunity to make a difference to mydentist’s 4 million patients by transforming our customer communications.


• The role is permanent and full time.


• Hybrid working arrangements, with a split between being in the office and working from home.


• Supportive and experienced team.


• You will benefit from free onsite parking and Kearsley train station is just a short walk away.


• With an onsite mini market shop and casual seating space inside and outside (for the sunnier days).

Working at mydentist means you’ll be part of the UK’s leading provider of affordable dental care, which has over 500 practices nationwide and supports 4 million patients. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given and we’re always there for one another

Your future, your benefits

• Competitive Salary


• Holidays rising to 30 days per year with service (plus bank holidays)


• Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions


• Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains \- simple and easy to access making it possible to save hundreds of pounds a year


• Recognition schemes including Support Centre Heroes and service awards

As a Senior CRM Campaigns Manager, you’ll already be a high achiever operating as part of a experienced Marketing team. You will be used to planning and executing existing marketing plans, to support overall annual business objectives. You will also have innovated and introduced new multi\-channel high performing marketing programs into businesses. You may now be looking to use those skills in a new environment in the growing healthcare sector.

• Support the implementation of HubSpot as our primary CRM tool to optimise our marketing automation opportunities.


• Help to develop and execute a CRM strategy focused on patient acquisition, retention, and treatment uptake.


• Build effective automated online customer journeys.


• Work across functions with multiple stakeholders.


• Help to drive a data\-driven culture, setting clear KPIs and performance benchmarks.


• Develop sophisticated audience segments and targeting.


• Ensure 100% GDPR compliance and data hygiene.


• An ideal candidate will have extensive experience working with large CRM platforms, preferably HubSpot.


• They will also have experience across multi\-site networks, preferably in healthcare. Or consumer retail services.

Your future starts here

Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.

Click to apply now!

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