Senior Business Analyst

Details
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Reference number

462259

Salary

£47,200
New entrants to the Civil Service will start their role on the salary band minimum £47,200 for National roles and £51,200 for London roles.

You may be eligible for an additional Recruitment and Retention Allowance (RRA), pending a Capability and Skills Assessment, with a value of up to £5,000\.
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Senior Executive Officer### Contract type

Permanent### Business area

HO \- Home Office Digital \- Product### Type of role

Digital

Information Technology### Working pattern

Full\-time, Compressed hours### Number of jobs available

2
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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Manchester, Sheffield, Croydon, LiverpoolAbout the job
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Job summary

The Digital Corporate Enablement Office supports essential areas of the Home Office by creating, maintaining, and managing key technology solutions. We work closely with colleagues within and outside of Home Office Digital including Human Resources, Finance, Estates, Commercial, Security, Communications, and Science, Technology, Analysis and Research teams.

The product areas that we work on include:

• Engagement Platforms, including Intelligent Relationship and Engagement Platforms (IREP).


• Portfolio Delivery, including Animals in Scientific Procedures e\-Licensing (AsPEL), GOV.UK, MyWorkplace and Forms.


• Metis, including Ask Metis and Live Services.


• Channel Products, including Viva Engage.

Together, we enable smarter, more connected digital experiences across the Home Office.

Where business needs allow, some roles may be suitable for a combination of office and home\-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

Job description

As a Senior Business Analyst, you’ll lead small to medium projects and contribute to larger programmes by owning key requirements. You’ll align outcomes with service vision and business strategy, supporting product iteration and optimisation. You’ll build strong stakeholder relationships, challenge constructively, and act as a critical voice to ensure fit\-for\-purpose solutions. Working independently or collaboratively, you’ll demonstrate a solid understanding of your domain. You’ll also help shape future business models and contribute to business architecture strategy. As an active member of the Business Analysis community, you’ll share best practices and mentor others to support professional growth and capability development.

Person specification

Main Responsibilities

• Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.


• Understanding and defining the problem to be solved and ensuring strategic decision\-making supports business outcomes as well as user needs.


• Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.


• Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.


• Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.


• Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.


• Modelling processes/procedures using established techniques with understanding of their purpose and importance.


• Production of periodic performance measures to inform stakeholders and drive discussion around the required service.

Working Pattern

Due to the business requirements of this role, it is only available on a full\-time basis. However, compressed hours are available.

Essential Skills

• Promoting and building strong relationships with a broad range of people (technical and non\-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved.


• Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.


• Promoting working as a team, contributing ideas and opinions in a flat non\-hierarchical structure and advocating to external people on the team’s behalf.


• Being adaptable in shifting and uncertain environments.


• Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.

SFIA capability framework

Skills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A \- Z English (sfia\-online.org).

We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below.

• Consultancy (CNSL) – Level 3


• Business Situation Analysis (BUSA) – Level 3


• Business Modelling (BSMO) – Level 3


• Requirements Definition and Management (REQM) – Level 3


• Feasibility Assessment (FEAS) – Level 3


• Stakeholder Relationships Management (RLMT) – Level 3

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture

Technical skills

We'll assess you against these technical skills during the selection process:

• Business Modelling (BSMO) Level 3


• Requirements Definition and Management (REQM) – Level 3


• Feasibility Assessment (FEAS) – Level 3


• Stakeholder Relationships Management (RLMT) – Level 3

Benefits
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Alongside your salary of £47,200, Home Office contributes £13,673 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Why work for us...

Find out more information at: Benefits \- Home Office Careers, but some of the primary ones are:

• A Civil Service Pension with employer contribution rates of at least 28\.97%.


• In\-year reward scheme for one\-off or sustained exceptional personal or team achievements.


• 25 days annual leave on appointment, rising with service.


• 8 days of public holidays, plus 1 additional privilege day.


• Where business needs allow, some roles may be suitable for a combination of office and home\-based working. This is a non\-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

Sign\-up on our website to receive emails with information about careers at the Home Office.

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
As part of the application process, you will be asked to complete a CV and 1000\-word personal statement:

• CV – include a brief employment history outlining for each role, the organisation, job title, dates in post, and key responsibilities and achievements. Any recent employment gaps should be explained. A second section should set out the skills and experience most relevant to this role, drawing on your career, training, and other relevant activities without repeating the employment history. Focus on the evidence that best demonstrates your capability to meet the role requirements.


• Personal statement \- this should present a clear and coherent narrative explaining why you are applying, what you would bring to the role, and how your experience meets the essential criteria. Use well‑chosen examples to illustrate your impact, drawing on STAR‑style thinking where helpful, but ensure the statement reads as a single, flowing document rather than a set of isolated responses.

To ensure you are assessed on merit alone, we ask you to anonymise your application. This means removing personal identifiers such as your name, age, and place of education. You do not need to remove your employment history, job titles, or any information about your work.

Watch our three short videos on how to apply for our roles: Applying \- Home Office Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another app

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