Security Systems Service Engineer

· Deliver reactive and planned service support across Dublin and the surrounding region.

· Carry out fault finding, maintenance, and repairs on Access Control, CCTV, and Intruder Alarm Systems.

· Complete planned preventative maintenance activities as scheduled.

· Support minor works, system upgrades, and enhancements.

· Perform testing, verification, and commissioning where required.

· Accurately complete service reports, documentation, and job records.

· Communicate professionally with customers and internal teams.

· Escalate complex or critical issues to Service Management as required

· Adhere to Convergint service standards, health \& safety requirements, and quality processes

· Participate in a 24/7 on\-call duty roster for emergency situations only, on a scheduled and rotational basis

• Minimum 5 years’ experience in the electronic security industry, supporting enterprise\-grade systems with strong technical knowledge of:


• IP CCTV and VMS platforms (Genetec/Milestone/Avigilon/Axis)


• Electronic security systems (HKC/Galaxy/Vanderbilt)


• Enterprise level access control systems (Lenel/CCure/Honeywell/Genetec)


• System integration and fault diagnosis


• Solid understanding of networking fundamentals.


• Experience working in mission\-critical or high\-security environments


• Ability to operate independently and as part of a team


• Excellent communication skills


• Strong attention to detail and a structured, methodical approach to troubleshooting


• Customer\-focused mindset with high standards of professionalism


• Proficiency in MS Office (Word, Excel, Outlook)


• Full clean Irish driving licence

Benefits:

• Bike to work scheme


• Company car


• Company pension


• Employee assistance program


• On\-site parking

This listing is from indeed. View original listing ↗