Security Systems Installation/Service Engineer

Security Systems Installation/Service Engineer
Company: JM Security Systems
Location: Birmingham \& West Midlands (Field\-Based / Travel from Home)
Job Type: Full\-Time, Permanent
Salary: £32,000\.00 – £38,000\.00 per year (Dependent on experience)
On\-Target Earnings (OTE): Expected additional earnings of circa £5,000\.00 \+ via standby \& call\-out rates (Top\-end OTE up to £43,000\.00\)

Why Join Us?
At JM Security Systems, we are proud to be an Investors in People accredited company. As a privately owned business, you are never just a number on a spreadsheet—you are a valued member of a closely knit team. We actively reward hard work, support a true work\-life balance, and invest in your future. If you are looking for a supportive environment that prioritises your growth and well\-being, you belong here.

The Role

As our new Field Service Engineer, you will travel directly from home to install, service, and maintain high\-quality security systems for our independent and corporate clients. While our headquarters is based in Birmingham, you will manage accounts nationwide. Remote travel and overnight stays are a standard part of this role, but your schedule and accommodation will always be organized well in advance by our dedicated service coordinators to ensure your routes are smooth, efficient, and manageable.

Your Rewards \& Benefits

• Convenience: Travel directly from home to site with a fully equipped company vehicle and fuel card.


• Direct\-to\-Site Deliveries: We arrange parts and materials to be delivered directly to you or directly to site, ensuring you don't waste time driving back to the office for stock.


• Modern Kit \& Tech: We supply high\-spec testing equipment, specialised tools, and a streamlined digital management app—meaning zero messy paperwork and no admin friction.


• Favourable Standby Rota: A relaxed 1\-in\-7\-week standby rotation. Many of our out\-of\-hours calls are resolved entirely via telephone support, meaning physical site callouts are rare.


• Strong Earnings: Fair basic salary scale plus excellent standby rates to comfortably boost your take\-home pay.


• Balanced Scheduling: Smartly managed routing from our central coordination team to support a genuine work\-life balance.


• Company Essentials: Dedicated company vehicle, uniform, mobile phone, and pension scheme.


• Professional Growth: Ongoing manufacturer and industry\-approved training.


• Career Progression: Clear development pathways, regular performance appraisals, and a structured mentoring programme.

• Install, service, and maintain high\-quality security systems to industry\-leading standards.


• Interpret and follow complex technical drawings, specifications, and wiring diagrams.


• Deliver exceptional customer service to build strong, lasting relationships with independent and corporate clients.


• Respond promptly to service calls and consistently meet client Service Level Agreements (SLAs).


• Participate in a shared, 1\-in\-7\-week 24\-hour emergency standby rota (primarily telephone support).


• Maintain company vehicles, tools, and equipment to a high standard of safety and care.

• Experience: Minimum of 3 years of proven, hands\-on experience within the security systems industry.


• Technical Knowledge: Strong working knowledge or familiarity with industry\-standard systems, including Honeywell Galaxy (Intruder), Paxton (Access Control), and Hikvision (CCTV).


• Licence: Full UK Driving Licence.

Work Location: On the road

This listing is from Indeed. View original listing ↗