Security Operations Manager

Security Operations Manager (Mid\-Level Management)

Salary: £35,000 – £40,000
Hours: Full\-time, 40 hours per week
Location: Head Office in Surrey, with regular travel across the South East, Hampshire, and Brighton
Company: New Dawn Security \& Training Ltd (NDST)

About the Role

NDST is expanding and we are seeking an experienced and driven Security Operations Manager to join our leadership team. This role plays a key part in overseeing our Night\-Time Economy (NTE) venues, event security operations, and internal compliance functions.

You’ll work across a fast\-paced and varied portfolio including pubs, clubs, hospitality sites, festivals, stadia, and large\-scale events. This is an excellent opportunity for an established operations professional looking to take the next step in their security management career.

Departments \& Focus Areas

This role will be aligned across the following divisions, depending on your experience:

Operations Manager – Night\-Time Economy (NTE)

Managing NDST’s NTE sites including bars, pubs, clubs, late\-night venues, and hospitality partners across the South East.

Operations Manager – Events

Overseeing event deployments including festivals, sporting venues, concerts, and one\-off security contracts.

Key Responsibilities

• Lead departmental operations, ensuring high\-quality service delivery and staff welfare.


• Conduct site visits, oversee live deployments, and manage incident response.


• Build and maintain strong relationships with clients, venues, and licensing bodies.


• Oversee recruitment pipelines, ensuring adequate staffing for all deployments.


• Manage rostering, monitoring budgets and cost control measures.


• Ensure compliance with all SIA, H\&S, and venue licensing requirements.


• Produce accurate internal reports, audits, and operational updates.


• Collaborate with senior leadership on operational strategy, staff development, and process improvements.

• Significant experience managing live operations within the security sector.


• Strong understanding of risk assessments, SIA regulations, and client care standards.


• Competence in workforce planning, scheduling, and budget oversight.


• Ability to work evenings and weekends when operationally required.


• Excellent communication, leadership, and team management skills.


• Working knowledge of compliance frameworks and licensing requirements.


• Full UK Driving Licence (essential).


• Highly proficient in Microsoft 365 and digital workforce management tools.


• Desirable: H\&S Qualification, Safety Stewarding Qualification Level 3\+ / Spectator Safety Level 3\+, Crowd management qualification

Performance\-Based Increases

• Annual salary reviews linked to KPIs.


• Additional performance\-based pay for contract growth, efficiency, and leadership impact.


• Clear pay progression within the salary banding.

• Leadership \& Management Training.


• NDST\-funded accredited qualifications (Security, Compliance, H\&S, Management).


• Structured mentorship and development programmes.


• Funded attendance at national NTE and security industry conferences.

Financial \& Incentives

• Annual performance bonuses.


• Enhanced employer pension contributions with time served.

• Hybrid working options when not on site.


• Enhanced holiday entitlement (22–25 days \+ bank holidays).


• Paid mental health and wellbeing days.


• Employee Assistance Programme (EAP) for all staff.

• Funded training and mentoring opportunities at all levels.


• A clearly defined internal career progression pathway.

• Company laptop and mobile phone.


• Free on\-site refreshments and wellbeing facilities.


• Access to Pool Cars for operational duties.

If you’re an experienced security operations professional with excellent leadership skills and a passion for delivering safe, compliant, and high\-quality services, we would love to hear from you.

Apply now with your CV and a cover letter explaining your relevant experience and send this to hr@ndst.ltd.

Job Type: Full\-time

Pay: £35,000\.00\-£40,000\.00 per year

Benefits:

• Company pension


• Employee discount


• On\-site parking

This listing is from indeed. View original listing ↗