via Indeed · 23 September 2026 ·1 day ago

Security Officer

TN for Westgrove Group
Telford Full-time
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Join a team where your vigilance and customer service skills make a real difference in creating a safe, welcoming environment for thousands of daily visitors.

Job Title: Security Officer

Location: Telford Shopping Centre, Telford

Pay Rate: £12\.84 per hour

Hours: On average 42 hrs per week, 4 on 4 off shift pattern

As a Security Officer, you will be responsible for the safety and security of Telford Centre, its tenants and customers. Your day\-to\-day duties will include:

  • Patrolling of a shopping centre including the surrounding area

  • Performing regular health and safety checks

  • Providing a safe environment for shoppers in all public areas

  • Liaising with Store Managers and local authorities

  • Regular and accurate report writing

  • Dealing with first aid situations when they arise

  • Carrying out any other reasonable management requests

  • Proactive interaction with the general public offering superb customer service at all times
Requirements:
  • Valid SIA Licence and First Aid certification – For the right candidate Westgrove may be willing to provide Training in order to obtain a licence

  • Full 5\-year documented work history – essential for vetting

  • A valid CCTV Licence is desirable

  • You must be flexible

  • Highly motivated

  • Excellent customer service skills
Benefits:

We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you'd expect from a business like ours, we also reward you with:

  • Pension scheme (eligibility rules apply)

  • Training and development opportunities including NVQs, Diplomas, English speaking and writing support and more

  • Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via 'Happi' and more

  • Access to HSF Health Care and Benefits scheme including money towards dental, optical, prescription \& medical costs

  • Reward and Recognition Awards

  • Paid volunteering days

  • Access to 'Perkbox' offering discounted gym memberships and high street discounts

  • £200 Refer a Friend Scheme

  • Personal accident cover

  • Death in service cover
INDLP

Job Type: Full\-time

Pay: £13\.37 per hour

Benefits:

  • Company pension

  • Employee discount

  • Health \& wellbeing programme

  • Referral programme
Licence/Certification:
  • SIA Licence (preferred)
Work Location: In person

The market for this type of role

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