Seasonal Sales Advisor - Bath store

Job Title: Seasonal Sales Advisor – November to January

Reports to: Store Manager

Location: Walcot Street, Bath

Company Background

Graham \& Green is a proudly independent, family\-run homeware emporium. Our flagship store in Notting Hill was the first of its kind, brimming with exotic homewares scoured from far\-flung corners of the world. You’ll find us in the very same spot today, alongside four additional stores across the UK.

What can you expect in return for working with us?

As a family business that has been established since 1974, we believe work should also be about happiness and fulfilment. If you are searching for a part\-time role over the festive period, that feels like being part of a family, this exciting opportunity is for you.

Job Purpose:

The prime purpose of this role is to support our Bath store’s retail team in providing the highest level of Customer Service to our customers over the exciting Christmas period.

Key Responsibilities

• Maintaining the Graham and Green image to the highest standards


• Promoting and sell the company's extensive range of furniture and home furnishings


• To ensure that Graham and Green customers are extended the highest levels of customer service at all times


• To deal promptly with Customer complaints, liaising with Customer Services in order to resolve queries and escalate complaints/queries to the right level and departmen


• The Sales Advisor should be knowledgeable and familiar with all Graham \& Green products they are selling so that they can effectively and accurately answer and assist any customer question or concern


• To have excellent product knowledge, knowledge of suppliers, fabrics, delivery lead times, pricing, and history behind products


• Supporting the Manager / Assistant Manager in the day\-to\-day running of the Store


• Ensuring all stock is correctly labelled and priced

Skills/Knowledge/Experience

• A strong retail sales background \- preferably with experience of luxury furniture sales


• Computer savvy, experienced with till systems


• Exceptional communicator both written and verbal


• Proven successful sales experience


• Familiarity with local market desirable


• A good knowledge/appreciation of design, trends and interior styles

Behaviours/Attributes

• Determination and drive for results


• Highly organised and able to work in a busy retail environment


• Diligent and conscientious


• Team player/committed to team as well as individual goals


• Eye for colour and design


• Creative Innovator – committed to constant improvement

This is a summary of the role and the Seasonal Sales Advisor is expected to undertake additional ad\-hoc duties as and when necessary to fulfil the needs of the business.

Job Type: Part\-time

Benefits:

• Company pension


• Cycle to work scheme


• Employee discount

Work Location: In person

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