Salesforce BA

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast\-moving market.

Wire IT's ambition is to grow while keeping true to its nature: agile, people\-centered, and fun. As we like to say: Its not only what we do, its how we manage that truly make the difference..

If you're looking for more than just a job \- if you're looking for a place where you can truly make a difference \- you might be the next person to join WIRE IT.

Role: Salesforce Business Analyst

Location: Remote, Portugal

Required Skills:

• 5\+ years of proven experience as a Salesforce Business Analyst.


• Strong understanding of Salesforce Sales Cloud, Service Cloud, and/or Experience Cloud.


• Knowledge of CRM processes (lead\-to\-opportunity, case management, customer service).


• Familiarity with Salesforce automation tools (Flows, Process Builder).


• Ability to create reports and dashboards for business insights.


• Understanding of data management and security models in Salesforce.


• Experience with Agile methodology and writing user stories.


• Basic knowledge of Apex, Lightning Components.


• Familiarity with Salesforce APIs and integration concepts (also with Training management solutions would be helpful).


• Experience with data migration tools (Data Loader).

We offer:

• No\-term full\-time contract;


• Health Insurance;


• 22 days of paid vacation;


• 4 extra days annually (Carnival, Christmas Eve, New Year's Eve, Birthday);


• Meal Allowance on card (Coverflex);


• Referral Bonus;


• Special discounts and flex options;


• Training annual budget;


• A great team\-oriented culture;


• Chance to become a part of a dynamically growing international company;


• Challenging projects giving the unique opportunity to grow and learn.

Following the EU General Data Protection Regulation No. 2016/679, we inform you that by responding to this announcement, you consent to the use of your data by Wire IT, for as long as necessary. In case of doubt or request for elimination of your personal data, please send an email to info@wireit.pt

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