Salesforce Administrator
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<h3>Our Company</h3>
<p>At EOS, we are building a high‑performing, values‑driven organisation where people are empowered to do their best work. We believe in clarity, accountability, and continuous improvement, and we use technology thoughtfully to support our teams and customers. Salesforce plays a critical role in enabling our commercial, operational, and customer‑facing teams to work efficiently and with confidence.</p>
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<div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>The Role</strong></div>
<div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">The Salesforce Functional Administrator is responsible for the day‑to‑day functional management of Salesforce, ensuring the platform effectively supports business processes and user needs. This role partners closely with Sales, Customer Success, Marketing, and Operations teams to translate requirements into scalable, user‑friendly Salesforce solutions.</div>
<div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">This is a hands‑on role focused on configuration, optimisation, and user enablement rather than heavy development.</div>
<h3>Key Accountabilities</h3>
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<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Act as the primary functional owner of Salesforce, ensuring it aligns with business processes and objectives</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Gather, document, and translate business requirements into Salesforce configurations and enhancements</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Configure and maintain Salesforce features including objects, fields, page layouts, flows, validation rules, reports, and dashboards</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Manage user access, profiles, permission sets, and data quality standards</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Support release management, including testing, documentation, and user communication</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Provide ongoing user support, training, and guidance to drive adoption and effective use</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Collaborate with technical teams, vendors, or developers where custom solutions or integrations are required</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Monitor system performance and proactively identify opportunities for improvement</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Maintain clear documentation of processes, configurations, and best practices</li>
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<h3>What You’ll Bring</h3>
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<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Proven experience as a Salesforce Administrator with a strong functional focus</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Solid understanding of end‑to‑end business processes, particularly within sales, service, or revenue operations</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience translating stakeholder needs into practical Salesforce solutions</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong communication skills and confidence working with non‑technical users</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">A structured, detail‑oriented approach with a continuous improvement mindset</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce Administrator certification (preferred but not essential)</li>
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<h3>What Success Looks Like</h3>
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<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce is intuitive, reliable, and well‑adopted across the organisation</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Users feel supported and confident using the platform</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Business requirements are delivered clearly, efficiently, and with minimal rework</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Data quality and reporting accuracy continuously improve</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce evolves in line with business growth and changing needs</li>
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<h3>Why Join EOS</h3>
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<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Opportunity to shape and influence how Salesforce supports the wider business</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Collaborative, people‑first culture with a strong focus on ownership and accountability</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Exposure to diverse stakeholders across regions and functions</li>
<li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Commitment to learning, development, and doing meaningful work</li>
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<h3>Belonging at EOS</h3>
<div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">At EOS, we are committed to creating a workplace where everyone feels respected, included, and able to thrive. We welcome applicants from all backgrounds and experiences and believe that diverse perspectives make us stronger. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.</div>
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<p>#INDEMEA</p>
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