Order Intake Associate

<div class="posting-title-container">
<p><strong>WHO WE ARE:<br></strong>EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.<br><br>We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency</p>
<p data-pm-slice="1 1 []"><strong>ABOUT THE ROLE:</strong><br>As an Order Intake Associate at EOS IT Solutions, you will play a crucial role in ensuring smooth order processing, data accuracy, and high-quality customer service. You will work both independently and collaboratively within a team to support our customers and internal departments, efficiently. For customers, you will serve as a point of contact, assisting with queries about pricing, orders and deliveries and provide support for external sales representatives.</p>
<p>A good knowledge of customer service best practices with experience is preferable, alongside a willingness to learn. </p>
<p data-pm-slice="1 1 []"> </p>
<p><strong>KEY RESPONSIBILITIES:</strong></p>
<ul data-spread="false">
<li>
<p>Produce accurate quotations based on customer requirements.</p>
</li>
<li>
<p>Process sales orders and customer purchase orders.</p>
</li>
<li>
<p>Verify data accuracy in quotations, orders, and invoices.</p>
</li>
<li>
<p>Communicate with clients to obtain missing information or resolve inquiries.</p>
</li>
<li>
<p>Maintain and update sales and customer records.</p>
</li>
<li>
<p>Provide feedback from customers to internal teams to enhance services.</p>
</li>
<li>
<p>Respond to customer inquiries promptly and professionally.</p>
</li>
<li>
<p>Follow up with inactive customers to validate quotes and requirements.</p>
</li>
<li>
<p>Adhere to company policies and procedures.</p>
</li>
<li>
<p>Support and assist the Customer Account Team.</p>
</li>
</ul>
<div><hr></div>
<p><strong>ESSENTIAL CRITERIA:</strong></p>
<ul data-spread="false">
<li>
<p>Strong organizational skills with keen attention to detail.</p>
</li>
<li>
<p>Experience with Microsoft Office tools, particularly <strong>Excel</strong>.</p>
</li>
<li>
<p>Ability to work independently and as part of a team.</p>
</li>
<li>
<p>Competence in working with data and metrics.</p>
</li>
<li>
<p>Candidates with <strong>administrative experience</strong> in a similar role are encouraged to apply. A business-related degree is desirable but not essential.</p>
</li>
</ul>
<p><em>#LI-CT2 #LI-Onsite #IND</em></p>
</div>

This listing is from ats_greenhouse. View original listing ↗