Sales & Telemarketing Administrator

Job Description: Sales \& Telemarketing Administrator

Department: Sales \& Marketing

Location: Kriekels House

Working hours: Full time Monday to Friday 8:30am\-5pm, with 1 hour lunchbreak and 4pm finish on Fridays

Reports to: Sales Office Manager

Job summary:

· Internal sales support position with a leading HVAC (UK) Limited Company that is part of a global enterprise with its headquarters in Belgium

· Work collaboratively with all departments to develop company strategy in terms of vision, focus, goals and objectives to drive business growth and profitability

Main responsibilities and deliverables:

· Support to external sales team

· Handling of customer enquiries in terms of:

• Commercial


• Technical


• Logistical

· Assistance in the preparation and delivery of technical submittals

· CRM best practice maintenance

· Opportunity development

· Research project data using Barbour ABI’s construction platform

· Significant input in content and media design and optimisation Work to specific key performance indicators designed to enhance and measure overall performance

· Make sales appointments for external sales team to develop leads

· Prepare monthly reports detailing activity, opportunity development and conversion to sales qualified lead

· Recording progress, updating and maintaining accurate records on customer relationship management (CRM) system

· Following up on quotes by contacting customers via phone and email, effectively answering any customer queries regarding products, prices and deliveries in an accurate and timely manner

· Cross\-functional support to other departments, specifically operational administration

· General office administration

· Any other reasonable task delegated from the sales supervisor

Skills:

· Excellent communication skills – verbal and written

· Excellent computer literacy – proficiency in Excel, Word, and the ability to easily pick up new online systems including CRM

· Very good organisational skills with the ability to prioritise work

· Strong attention to detail

· Ability to be focused, work calmly and accurately under pressure

· Ability to learn quickly and build good understanding of Jaga product range (training provided)

Company\-wide standards:

· Bribery act

· Perform work according to company standards and policies

· Live the five core values of the business

Qualifications and experience:

· Ideally 2 years’ experience in a related role

Job Types: Full\-time, Permanent

Pay: £26,534\.04 per year

Benefits:

• Company events


• Company pension


• Free parking


• Health \& wellbeing programme


• On\-site parking

• Ledbury HR8 2DJ: reliably commute or plan to relocate before starting work (required)

• Sales administration: 2 years (preferred)

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