Sales Support Estimator

Company Overview

Fastbox is a proudly independent, family owned and operated, manufacturer of Corrugated Packaging (often referred to as Cardboard). We were founded in 1997 to meet the rising demand of Just\-In\-Time Packaging, with a focus on providing packaging solutions to businesses within the industrial and manufacturing sectors, as well as being a trusted supplier to other packaging businesses.

Our office and manufacturing site is located a quick 10\-minture drive / 15\-minute bus journey from Leeds City Centre, and has easy access from the M1 and M621 motorways.

About the Role

We are seeking a highly motivated individual, who is eager to grow and build a career within our business, as we seek to grow and expand within the market. This role requires someone who is willing to take on a new challenge and is committed to learning, as well as seeking to continually improve their skills and knowledge.

You will be assisting our existing Account Managers in a busy Sales \& Admin team, who work closely with clients to develop packaging solutions and provide product estimates.

This role provides an excellent opportunity for growth and development, with progression into different roles expected in the future, including (but not limited to): Account Management, CAD Design, or Business Development.

Whilst experience within a manufacturing and/or customer service environment is preferred, it is not essential, as comprehensive training will be provided to the right candidate.

Key Duties

Estimating:

• Interpreting Customer Requirements for Bespoke Packaging


• Carefully inspect enquiry and tender documents to identify products which we can supply


• Use the in\-house CRM software to generate product specifications


• Liaise with suppliers and internal departments to gather necessary cost information


• Ensure all quotations are prepared and delivered within specified timeframes


• Work with the Account Managers, the Technical Sales Manager and the Managing Director to check pricing before finalising quotations.

• Use existing documentation and filing systems to maintain record keeping


• Liaise with customers via phone and email to provide customer service updates and after sales support


• Processing of customer orders


• Processing of material purchase orders


• Updating product specifications based on feedback from customers and internal departments

• Experience within a manufacturing environment with a focus on sales and customer service is preferred, but not essential.


• Good computer skills are a must, you will be using Microsoft 365 Suite as well as our own Industry Specific software on a daily basis.


• Good organisation skills with high attention to detail


• Excellent communication skills


• Eager to learn and continually develop your skill set


• A highly analytical mindset with the ability to interpret metric and imperial measurements


• The ability to work under pressure and in a fast paced environment to meed deadlines

• £25,500 Salary (Reviewed after Successful Completion of Probation)


• Pooled Sales Bonus Scheme


• 20 Days Holidays \+ Bank Holidays


• Free on\-site parking


• 3pm finish on Fridays


• A collaborative and supportive work environment which fosters creativity and learning.

Benefits:

• Casual dress


• Free parking


• On\-site parking

• GCSE or equivalent (preferred)

• United Kingdom (required)

• Leeds, West Yorkshire (required)

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