Sales Support Coordinator

Printvision (UK) Ltd is a family\-owned business with over 25 years of success, specialising in the printing of fabric and rigid media products. Based in Leicester, we are committed to maintaining a high standard of quality and service as we continue to grow.

Printvision (UK) Ltd is committed to creating a fair and inclusive environment where all employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, and we strive to create opportunities that improve the diversity of our workforce across all areas of the business.

Job Description

As our business continues to develop, we are looking for a new addition to our sales team. The successful candidate will be a team player but also have the initiative to work on their own. They will also be competent user of Microsoft Office software, particularly Outlook, Word and Excel. We are looking for someone with a strong work ethic, a good sense of humour and a professional and courteous manner when dealing with clients. The successful candidate may have the opportunity to move into a Regional Account Manager role at a future date.

Key Tasks /Responsibilities:

• Supporting the Head of Sales, Regional Account Managers and senior managers to always deliver exceptional customer service to our client base


• Answering the telephone and responding to clients as required


• Sending price and delivery information to clients as it requested, and advising production lead times


• Identifying development opportunities and potential new clients through day\-to\-day engagement and advising the senior sales team


• Monitoring our online live chat facility and answering customers queries as they arise


• Helping to ensure that all clients are up to date with the latest promotions and product launches


• Supporting colleagues, senior managers and company directors where required


• General office duties, including filing and paperwork

Skills, Knowledge and Experience:

• Excellent written and verbal communication skills


• Knowledge of Excel and Microsoft


• Solid data entry skills with an ability to identify numerical errors


• Good organisational and time\-management abilities


• Can do attitude


• Positive and has a willingness to learn


• Attention to detail


• Have excellent written and verbal communication skills


• Be proactive and be confident to ask questions


• Be able to own tasks and see them through


• Have the ability to work on your own initiative


• Be a team player and be able to work well with others


• Handle sensitive information in a confidential manner

Working Hours:
Monday to Friday, 8:30am–5:00pm (40 hours per week)

Additional benefits:

• Being part of an expanding business in a thriving sector.


• Regular development reviews and mentoring


• A friendly, enthusiastic team ethos


• 20 days holiday


• Contribution based pension scheme.


• Social and team building events


• All day refreshments \- tea, coffee and filter water


• Fun treats like cakes, savoury bites, pizza days!


• Great location with free on\-site parking


• Annual company events


• Internal \& External training opportunities


• Casual dress

Job Types: Full\-time, Permanent

Pay: £26,436\.29 per year

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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