Sales Process Optimisation Specialist

About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75\+ million customers get more from their money every day.

As we continue our lightning\-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000\+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role
Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution\-oriented approach.

We're looking for a Sales Process Optimisation Specialist to drive continuous improvement across mission\-critical sales processes. You'll directly enable our Sales teams to perform at their best by owning essential, high\-volume workflows and delivering high\-quality results.

If you’re a motivated individual who enjoys a challenge and acts with integrity at all times, we’d love to hear from you

What you'll be doing* Accurately executing core operational processes by following well\-defined procedures to ensure consistent, high\-quality results

• Leveraging data and technology to carry out and improve workflows aligned with departmental policies and compliance requirements


• Taking ownership of essential, high\-volume tasks, including maintaining SOPs and process documentation to support departmental efficiency


• Upholding service standards by meeting SLAs for requests and/or tasks


• Identifying opportunities for improvement in current procedures and supporting in the development and execution of enhancements

What you'll need* Experience in process optimisation or business operations

• Great communication skills to manage several cross\-departmental stakeholders effectively


• An ownership mindset with accountability and drive to achieve goals in fast\-paced environments


• The ability to learn quickly, including with data, be adaptable, and stay curiosity


• The ability to work both independently and collaboratively to drive outcomes, while handling multiple priorities effectively

Nice to have* Experience with data tools, such as SQL, Python, R, VBA, Tableau, etc.

• Experience creating and streamlining large\-scale processes


• The ability to leverage data to problem\-solve and eliminate operational bottlenecks


• Project management experience

Compensation range* Krakow: PLN10,500 \- PLN14,000 gross monthly\*

• Poland: PLN10,500 \- PLN14,000 gross monthly\*


• Other locations: Compensation will be discussed during the interview process


• Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

*Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D\&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard\-working team.*

*Important notice for candidates:*

*Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.*

• *Only apply through official Revolut channels.* *We don’t use any third\-party services or platforms for our recruitment.*


• *Always double\-check the emails you receive.* *Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.*

*We won't ask for payment or personal financial information during the hiring process.* *If anyone does ask you for this, it’s a scam. Report it immediately.*

*By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's* *Candidate Privacy Notice*

Notice: This is a remote position based in Portugal.

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