Sales Operations Executive

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm.

We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Sales Operations Executive

REPORTING TO: Sales Manager

LOCATION: Wigan Head Office

Purpose of the Role:

The Sales Operations Executive provides ongoing commercial, analytical and tactical support to the JD Gyms estate post opening.

The role focuses on trading performance, CRM accuracy, campaign execution and intervention activity, supporting gyms to hit monthly sales targets and responding quickly to emerging risks.

Key Responsibilities:

Sales Performance Monitoring

• Monitor daily and month to date sales performance across all live JD Gyms.


• Track performance versus targets and identify under performance early.


• Provide clear performance insights to the Sales Manager for leadership reporting.

Tactical Sales Interventions

Execute targeted interventions including:

• Follow up campaigns


• Referral initiatives


• Offer adjustments


• Sales recovery activity


• Support gyms during promotional periods and tactical sales pushes.

CRM \& Data Quality

• Ensure operational accuracy across promotional pricing, offers and campaign data.


• Support reporting on conversion rates, campaign effectiveness and sales trends.

Cross Functional Coordination

• Work closely with Marketing to ensure campaigns launch smoothly and support sales objectives.


• Support escalation and resolution of sales related and member queries through HO routes.


• Provide cover and operational support to the Commercial Director when required.

Corporate \& Bulk Sales Support

• Manage new and existing corporate relationships, including bulk membership enquiries.


• Support onboarding and coordination of corporate sign ups post opening.

Essential Skills \& Experience

• Experience in sales operations, commercial support or revenue analysis.


• Strong analytical skills with the ability to interpret sales data and trends.


• Excellent organisational skills and attention to detail.


• Confident stakeholder communicator across sales, marketing and operations.


• Experience working in a multi site or multi brand environment.

Measures of Success

• Achievement of monthly sales targets across the estate.


• Reduction in sales performance volatility through early intervention.


• Accuracy and reliability of CRM data and reporting.


• Successful execution of sales campaigns and interventions.


• Effective support to leadership decision making through insight.

We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time.

\#Gyms

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