Sales Operations Coordinator

We are seeking a detail\-oriented and proactive Sales Operations Coordinator to support our dynamic sales team within a fast\-paced IT Managed Service Provider (MSP) environment. This role is pivotal in ensuring smooth sales operations, accurate quoting, and timely management of client renewals and vendor deal registrations.

• Previous experience in a sales support or operations role, ideally within an IT MSP or technology reseller.


• Strong understanding of IT products and services (hardware, software, cloud solutions).


• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and quoting tools.


• Excellent attention to detail and organisational skills.


• Strong communication and stakeholder management abilities.


• Ability to work independently and manage multiple priorities.

Desirable Qualifications:

• Experience with vendor portals (e.g.,Microsoft, Cisco, HP, Dell).


• Familiarity with procurement and licensing models (e.g., SaaS, perpetual, subscription).

Quote Generation \& Sales Support

• Prepare and issue accurate quotes for hardware, software, and services based on sales team requests.


• Liaise with vendors and distributors to obtain pricing and availability.


• Ensure quotes align with client requirements and company margin targets.

Client Renewals Management

• Track and manage contract and subscription renewals for existing clients.


• Coordinate with account managers to ensure timely communication with clients regarding upcoming renewals.


• Maintain renewal schedules and proactively flag opportunities for upsell or cross\-sell.

Deal Registration \& Vendor Coordination

• Register deals with vendors to secure pricing advantages and promotional incentives.


• Monitor deal registration statuses and ensure compliance with vendor requirements.


• Maintain relationships with vendor account managers and escalate issues when needed.

Sales Operations \& Administration

• Maintain CRM records with accurate quote, renewal, and deal registration data.


• Support reporting and forecasting activities by providing timely and accurate data

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