Sales & Operations Administrator (International)

Job Summary

Align\-Pilates \& Merrithew are seeking a proactive and detail\-oriented International Sales \& Operations Administrator to join our team. This role is critical in supporting day\-to\-day operations by processing customer orders, coordinating with our factory, and handling invoicing and commercial documentation. The ideal candidate will have excellent communication skills, be confident working with numbers, possess a strong administrative background, and have a keen eye for detail.

Key Responsibilities:

Administration

· Create new customer cards, quotes, process and manage customer orders accurately and efficiently

· Provide product information, availability, shipping cost, sailing schedules and confirmed shipment dates to customers

· Act as the main point of contact between the office and factory to ensure smooth order fulfilment

· Generate and issue customer invoices, credit notes, and other financial documents

· Receive and verify supplier invoices and liaise with accounts for processing

· Prepare and manage commercial documents, including delivery notes, packing lists, and export paperwork if required

· Track order progress and update internal systems accordingly

· Communicate with sales staff on order status, delivery schedules, and any order\-related queries

· Support general administrative tasks as required

Sales

· Provide support to drive sales towards quarterly Sales Objectives

· Answering in\-bound customer sales calls and responding/ escalating customer issues to the Customer Care team.

· Managing potential leads in BC, creating leads or opportunities and assigning to sales team for follow up

· Generate and distribute Sales and Inventory Reports (e.g. Sales Person Reports, Daily Sales, Monthly Promotion Sales Analysis) Saved Carts Reports and other reports as required.

· Lead qualification and research into new sales channels, as directed.

· Additional projects and other duties as assigned.

Experience

· Previous experience in an administrative or operations role is preferred.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint) is essential.

· Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.

· Excellent verbal and written communication skills, with a focus on professionalism and clarity.

· Ability to work independently as well as part of a team, demonstrating a proactive approach to problem\-solving.

Job Types: Full\-time, Permanent

Pay: £26,000\.00\-£27,000\.00 per year

Application question(s):

• We are located in Evesham, UK. Are you comfortable with on\-site work, 5 days a week?


• How would you rate your proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)?


• How many years of experience do you have in a Sales Administrator role or a similar position?


• What is your salary expectations?

This listing is from indeed. View original listing ↗