Medical Receptionist

Job Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and positive attitude will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of administrative tasks that keep the clinic running efficiently. Your proactive approach will help create a welcoming environment, support patient care, and streamline daily operations. This paid position offers an exciting opportunity to develop your administrative skills within a fast\-paced medical setting.

Responsibilities

• Greet patients and visitors warmly, establishing a friendly and professional first impression


• Schedule, confirm, and reschedule patient appointments with accuracy and efficiency


• Manage incoming calls, answer inquiries, and direct calls to appropriate staff members


• Maintain patient records by accurately updating electronic health records (EHR) systems


• Collect and verify patient information, insurance details, and documentation prior to appointments


• Handle billing processes, including processing payments and insurance claims when necessary


• Support clinic staff with administrative tasks such as filing, faxing, and data entry to ensure seamless operations

Requirements

• Prior office experience demonstrating strong organizational skills and professionalism


• Administrative experience in a healthcare or medical office setting is highly preferred


• Excellent communication skills with a friendly and approachable demeanor


• Ability to multitask efficiently in a fast\-paced environment while maintaining attention to detail


• Proficiency with office software such as Microsoft Office Suite or similar programs


• Strong interpersonal skills to interact effectively with patients, staff, and visitors


• Ability to handle sensitive information with confidentiality and discretion

Embark on a rewarding career where your enthusiasm makes a difference! We’re dedicated to fostering an inclusive environment that values your contributions while supporting your growth in healthcare administration. Join us today to be part of a team committed to delivering exceptional patient experiences through energetic service and meticulous organization.

Pay: £12\.71 per hour

Expected hours: No more than 37\.5 per week

Benefits:

• Company pension


• Free flu jabs


• Free parking


• On\-site parking

Education:

• GCSE or equivalent (required)

Experience:

• Customer service: 1 year (required)


• Administrative: 1 year (preferred)

Location:

• Evesham WR11 1JP (preferred)

Work Location: In person

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