Medical Receptionist

Job Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity to work within a supportive environment, contributing to patient care and clinic efficiency. The position is paid and suitable for individuals with a keen eye for detail and strong communication skills.

Duties

• Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere


• Manage appointment scheduling, cancellations, and reminders efficiently


• Answer incoming calls promptly, providing accurate information or directing calls appropriately


• Maintain accurate patient records and update information in the system


• Process payments and handle administrative paperwork with confidentiality


• Liaise with healthcare professionals and other staff to coordinate patient care


• Ensure the reception area remains tidy, organised, and welcoming at all times


• Assist with general administrative tasks such as filing, data entry, and correspondence

Qualifications

• Previous office experience or administrative experience is highly desirable


• Excellent organisational skills with attention to detail


• Strong verbal and written communication abilities


• Proficient in using office software such as MS Office or similar programmes


• Ability to work efficiently in a fast\-paced environment whilst maintaining professionalism


• Friendly demeanour with a patient\-centred approach to service delivery


• Ability to handle sensitive information with discretion and confidentiality

This role is ideal for motivated individuals seeking to develop their career within healthcare administration. Applicants should demonstrate reliability, professionalism, and a genuine interest in supporting patient wellbeing.

Pay: £12\.71 per hour

Benefits:

• Free flu jabs


• Free parking


• On\-site parking

Work Location: In person

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