Sales, Marketing & Operations

About Hot Snack \& Sanctuary

Hot Snack is a developing food\-retail business supported by Sanctuary Consulting \& Development Group. Sanctuary provides business\-development, strategy, technology, people\-development and growth support as the venture moves from launch into a scalable operating model.

Our long\-term aim is to build Hot Snack beyond a single High Street operation by developing repeatable operating, marketing and technology systems that can support future locations and wider commercial growth.

How the team works

A cross\-trained pool of 3–5 team members works on a rotating rota. On each active shift, one person operates the trailer and serves customers while another works outside on Stourbridge High Street attracting customers and carrying out marketing activity. Other team members are off rota or available for planned cover. Responsibilities rotate, with the Founder providing leadership, coaching and operational cover when needed.

What we expect from the marketing side

• Actively and respectfully engage High Street footfall and turn interest into real customer visits and sales.


• Explain products, offers and promotions clearly and confidently rather than simply handing out leaflets.


• Suggest and test practical local marketing ideas, offers, hooks and calls\-to\-action, then report what appears to work.


• Observe customer behaviour, footfall patterns, local events and nearby activity and use those observations to improve promotions.


• Collect useful customer feedback and share simple daily observations that can improve product, pricing and campaign decisions.


• Create or support short\-form content for Hot Snack business channels on TikTok, Instagram and Facebook, including simple phone\-shot video, Reels/shorts, Stories, product content and local promotions.


• Help build local engagement with nearby businesses, students, residents and High Street visitors where appropriate.


• Work to team sales targets and understand that marketing activity is expected to contribute to measurable footfall, conversion and sales.

• High energy and confident speaking with people face to face.


• Responsible, reliable and punctual, with a strong sense of ownership.


• Team\-first: comfortable rotating between food operations, customer service and external marketing.


• Proactive and able to bring original marketing ideas rather than waiting for instructions all the time.


• Comfortable with TikTok, Instagram and Facebook; professional content experience is useful but not essential.


• Commercially aware and comfortable working towards shared sales targets.


• Willing to learn food\-safety procedures and complete required training.

https://sanctuaryconsultinggroup.co.uk/career/hot\-snack\-sales\-marketing\-operations\-team\-member\-stourbridge

Pay: From £12\.71 per hour

Benefits:

• Company events


• Cycle to work scheme

This listing is from Indeed. View original listing ↗