Sales Manager, UK & Europe (Luxury Leisure)
About Kempinski
At Kempinski, we don't just offer stays; we curate moments. As a hospitality organization, anchored in a legacy of elegance and a pioneering spirit, we have grown into a collection of iconic hotels and resorts around the world, each a landmark in its own right. From grand palaces steeped in history to contemporary masterpieces of design, Kempinski is where impeccable service meets authentic local experiences.
We empower our people to be artisans of hospitality, fostering an environment where passion is nurtured, individuality is celebrated, and every detail is thoughtfully considered. Joining Kempinski means becoming part of a family that is dedicated to creating memories that last a lifetime for our guests, and a fulfilling and enriching career for our team.
If you are driven by excellence, inspired by the art of hospitality, and seek to contribute to a legacy of luxury, we invite you to explore the exceptional opportunities that await you at Kempinski Hotels. We invite you to be part of our story.
Key Responsibilities
How You Will Make a Difference; What We’re Looking For
As our Sales Manager, UK \& Europe (Luxury Leisure) \- 6 months contract your key responsibilities will include, but not be limited to:
- Develop and execute a strategic sales plan targeting luxury leisure travel partners across key European markets including but not limited to France, Germany, Italy, Spain and Switzerland, always with the objective of maximizing revenue and market share for our hotels
- Build and maintain strong relationships with high\-end travel agency owners, directors and travel advisors with particular focus on American Express FH\&R, Virtuoso, Signature and Kempinski Club 1897 member agencies
- Proactively generate new business opportunities by identifying emerging markets, high\-potential agencies, and UHNW client bookers
- Represent the brand at international trade shows, sales roadshows and client events across Europe to enhance visibility and brand positioning
- Conduct regular sales trips across assigned territories, including face\-to\-face client meetings, presentations, training sessions, webinars and networking events
- Deliver compelling product presentations and training to travel advisors, ensuring they take away a deep understanding of each property’s unique selling points, experiences available, and generating brand affection
- Collaborate closely with leadership, marketing and PR teams to align campaigns, partnerships, and promotional activities tailored to European audiences
- Monitor market trends, competitor activity, and client feedback to refine sales strategies and maintain a competitive edge in the luxury segment
- Manage and negotiate preferred partner agreements, rate structures, and exclusive offers to maximize revenue, market share and brand positioning
- Track sales performance, produce regular reports, and ensure achievement of revenue targets, ADR goals, and market share growth within the leisure segment
- Any other reasonable tasks or activities required by the leadership to support commercial growth
What Makes You a Great Fit; Who We’re Looking For
- Confident and persuasive. You should be comfortable presenting the brand’s story, selling value, and influencing high\-end travel agency owners, directors and advisors
- Highly relationship\-focused. Success depends on building trust, staying visible, and maintaining long\-term partnerships with our hotel teams, the travel agency community and clients
- Polished and professional. In luxury hospitality, every interaction should feel refined, attentive, and brand\-appropriate
- Resilient. You will need to be able handle sometimes challenging targets and slow sales periods without losing momentum
- Motivated and self\-driven. This role needs someone proactive who can work independently across a wide territory
- Adaptable. Mainland Europe means different languages, business cultures, and client expectations, so flexibility is essential
- Strong communicator. You will need to speak clearly, write well, and tailor messages for different audiences always reflecting the brand message
- Organized and detail\-oriented. Managing visits, reports, on\-hand bookings and market priorities requires structure and consistency
- Creativity. You should be able to design tailored sales stories, activations, and partnership ideas that stand out in a crowded luxury market
Why Join Kempinski
Kempinski emphasizes talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences.
You will receive a competitive salary \& benefits including private medical insurance, generous annual vacation allowance, annual bonus \& discount on stays at our properties across the globe.
Be part of a legacy, build your future. Discover the possibilities at Kempinski.
Equal Opportunities
As an equal opportunity employer, Kempinski embraces diversity and is committed to creating a workplace where everyone feels valued and has the opportunity to succeed. Kempinski is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
About Corporate Offices
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well\-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace\-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities \- complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Department
Sales \& Marketing
Employment Type
Fixed Term \- Part Time
Location
Switzerland \- Geneva
Workplace type
Onsite
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