Sales FM Director

Accountabilities

• Implement the commercial strategy across assigned channels, customer segments, and accounts in line with established business objectives and revenue and margin targets.


• Identify, approach, and develop new customer accounts to expand the market and generate sustainable revenue and margin growth.


• Build and maintain strong, long-term relationships with customers, understanding their business needs, product requirements, and strategic priorities.


• Develop and execute account plans that define growth opportunities, priorities, commercial actions, and measurable objectives for managed customers.


• Identify key growth levers within the customer portfolio and proactively develop opportunities for revenue expansion and increased customer value.


• Collaborate with other Sales Managers to identify technical and commercial synergies and develop opportunities across customer portfolios.


• Organize innovation-focused sessions with Research and Development, Marketing, chefs, and customers to identify new product and application opportunities.


• Manage sales forecasts, revenue estimates, and commercial reporting to support accurate business planning and performance management.


• Work closely with Research and Development by providing clear customer and market inputs and contributing directly to product development initiatives.


• Contribute to product and process innovation by identifying customer needs, market opportunities, and potential improvements.


• Participate in customer meetings, on-site activities, and regular business reviews to strengthen relationships and support commercial objectives.


• Collaborate cross-functionally with Pricing, Sourcing, Supply Chain, Research and Development, Marketing, and other relevant teams to deliver customer and business objectives.

• Bachelor’s or Master’s degree, preferably in Food Science or a related discipline, although this is not mandatory.


• 10+ years of combined technical and commercial experience, ideally within a customer-facing B2B environment.


• Significant experience in the food industry, with a strong understanding of food ingredients, applications, and related product solutions.


• Practical technical knowledge and substantial experience in product application and customer-focused technical discussions.


• Proven ability to develop new business, manage strategic accounts, and deliver against revenue and margin objectives.


• Strong commercial aptitude with a demonstrated ability to identify opportunities, understand customer needs, and convert them into business results.


• Excellent communication and interpersonal skills, with the ability to establish and maintain long-term customer relationships.


• Strong analytical and planning capabilities, including the ability to manage forecasts, assess opportunities, and work toward clearly defined goals.


• Entrepreneurial mindset with strong problem-solving skills and the ability to take ownership of commercial challenges.


• Demonstrated leadership capabilities and the ability to collaborate effectively with cross-functional and international teams.


• Fluency in German and English, both written and spoken.


• Strong results orientation, customer focus, adaptability, and commitment to achieving commercial objectives.

• Permanent, full-time employment opportunity.


• International and inclusive working environment with collaboration across global teams and markets.


• Opportunities to participate in international projects and work with colleagues from different cultures and regions.


• Professional development and career growth opportunities, including potential international career paths.


• Health insurance coverage in accordance with the applicable national labor contract.


• Company car provided for business activities.


• Company mobile phone.


• Company laptop.


• Opportunity to contribute to product innovation, customer solutions, and commercial growth within an expanding international business.


• Exposure to cross-functional collaboration with Sales, Research and Development, Marketing, Pricing, Sourcing, and Supply Chain teams.

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