Sales Executive - Middle East Market
Como Hotels & Resorts
London
This listing is from Indeed
Property: COMO Metropolitan London
Position: Sales Executive \- Middle East Market
Base Location: London
Department: Sales and Marketing
Reporting to: Director of Sales
Tasks/Responsibilities:
- Develop and grow a portfolio of local Middle East accounts through proactive sales activities.
- Generate new business opportunities while maximising existing account production.
- Conduct regular managed client’s meetings, presentations and networking events.
- Negotiate preferred agreements and commercial partnerships.
- Prepare quotations, contracts and account development plans.
- Represent COMO Hotel and Resorts at local trade shows and FAM trips
- Coordinate familiarisation trips and VIP site inspections.
- Analyse production, booking pace and market trends, recommending revenue opportunities.
- Work closely with Revenue Management, Reservations, Marketing and Operations to maximise conversion and guest satisfaction.
- Maintain accurate CRM records, sales pipelines and monthly activity reports.
- Manage day\-to\-day enquiries from travel partners, corporate clients and direct guests from the Middle East, ensuring prompt, accurate and personalised responses in line with COMO's luxury service standards.
- Act as the first point of contact for key Middle Eastern accounts when the Director of Sales is travelling or attending client meetings.
- Prepare bespoke quotations, proposals and availability options in collaboration with Reservations and Revenue Management.
- Monitor outstanding enquiries daily and proactively follow up to maximise conversion.
- Coordinate VIP requests, room upgrades, amenities and special arrangements with operational departments.
- Support the management of high\-profile family office, diplomatic and VIP reservations.
- Assist with last\-minute bookings, amendments and cancellations in a fast\-paced environment.
- Liaise daily with Reservations, Front Office, Guest Relations and Finance regarding bookings, deposits, billing instructions and special requests.
- Minimum two years' experience in luxury hotel sales or business development.
- Knowledge of GCC and Middle East travel markets.
- Strong negotiation, presentation and relationship\-management skills.
- Excellent written and spoken English
- Experience with Opera Cloud, CRM and Microsoft Office.
- Commercially driven and results focused.
- Professional, polished and culturally aware.
- Excellent communicator and relationship builder.
- Self\-motivated with strong organisational skills.
- Passionate about luxury hospitality and exceptional guest experiences.
This listing is from Indeed. View original listing ↗