Sales Customer Service

Sales Assistant

• Job Type: Full-time


• Location: IP6


• Salary: £25,000 - £30,000 DOE

Join our client as a Sales Assistant in the Flooring Department. This role is perfect for someone who is proactive, organised, and possesses excellent communication skills. You will be instrumental in supporting day-to-day sales administration and customer service activities, ensuring the smooth operation of the department.

Day-to-day of the role:

• Provide administrative and sales support to the Flooring Team.


• Respond professionally and efficiently to incoming telephone calls and emails.


• Liaise with customers and assist with enquiries in a timely manner.


• Process customer orders accurately and efficiently.


• Assist with preparing estimates and quotations.


• Maintain accurate filing systems for both electronic and paper-based documentation.


• Prepare, print, copy, and distribute documents as required.


• Ensure all customer and sales data is entered accurately onto company systems.


• Carry out general office and administrative duties as required.


• Manage workload effectively, meeting deadlines and maintaining a high level of accuracy.


• Adhere to all company policies, procedures, and health and safety requirements.


• Build and maintain positive working relationships across all departments.


• Maintain strict confidentiality regarding company and customer information.


• Promote a professional image of both yourself and the company at all times.

Required Skills & Qualifications:

• Previous experience in an administrative, customer service, or sales support role.


• Strong organisational and administrative skills.


• Excellent verbal and written communication skills.


• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.


• High level of accuracy and attention to detail.


• Ability to prioritise tasks and work effectively in a busy environment.


• Professional and customer-focused manner.


• Experience preparing quotations or estimates is desirable.


• Experience in a manufacturing, construction, or flooring-related environment is a plus.


• Familiarity with CRM or order processing systems is beneficial.

To apply for the Sales Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Email Andrea Cureton at

This listing is from Reed. View original listing ↗