Sales Agent @ Printabout | German native
Bring top\-tier customer care to one of Europe’s leading office supply brands.
At weWow, we work with well\-known European brands to give their customers the kind of service that makes them stay loyal for years. We’re now looking for a native German\-speaking CX Specialist to join our team and support customers for a trusted name in printers, toners, cartridges, and all the office essentials.
Your next career chapter starts here
Imagine this: you’re in sunny Valencia, working in a vibrant, international office, speaking German every day, and supporting customers with their questions about printers, toners, cartridges, and all the office essentials they rely on. You’ll make each interaction clear, friendly, and solution\-focused, ensuring every customer feels heard, valued, and taken care of.
About Printabout
Printabout is a trusted name in the world of printers and office supplies, known for quality products and great customer service. Founded in 2004, they bring over 20 years of expertise to the Benelux and beyond, serving over 1\.4 million customers each year across the Netherlands, Belgium, Germany, and France.
Your mission? You’ll be the first point of contact for German\-speaking customers – helping them with everything from order queries to product advice. You’ll keep things friendly, professional, and solutions\-focused, ensuring every interaction ends on a positive note.
How to WOW.
- Handle customer inquiries via phone and email – in native German
- Assist with orders, deliveries, returns, and product questions
- Troubleshoot issues and provide clear, practical solutions
- Work closely with logistics, sales, and product teams to resolve cases quickly
- Keep accurate records of interactions in our systems
- Spot patterns in customer feedback and share ideas to improve processes
- Contribute your own ideas – we’re growing fast, and fresh input is highly valued
- Encourage friends who are also job\-hunting to apply and join the team
- Native German speaker with excellent written and spoken skills
- Customer\-focused, with a friendly and professional communication style
- Proactive, empathetic, and able to handle multiple cases at once
- Comfortable learning new systems and tools quickly
- Previous experience in customer service is a plus – but motivation, adaptability, and a can\-do attitude count just as much
- Experience a vibrant start\-up culture while collaborating with some of the coolest brands in Europe
- Breakfast and lunch on us – because fueling your day matters
- Spanish health insurance – we've got your well\-being covered
- Free Spanish classes – unlock a new language and immerse yourself in the local culture
- Career growth opportunities – take your skills to the next level with endless development paths
- Monthly events and socials – from boot camps to the coolest team\-building activities, we know how to keep things exciting
- Relocation support – we’ll help you settle into Spain smoothly, from handling admin to offering tips on local life
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