Sales Advisor

Sales Advisor

Location: Morley, Leeds LS27 9BL

Factory Showroom / Office Based

Employment Type: Full\-Time

Reports To: Sales Manager / Management

About the Role

We are a fast\-growing brand looking for a confident, organised and customer\-focused Sales Advisor to join our team.

This is a varied role covering telephone and email sales, occasional face\-to\-face sales in our factory showroom, customer service, order processing and general administration.

You will be one of the main points of contact for our customers, helping them choose the right products, answering enquiries, preparing quotations and turning opportunities into sales.

We’re looking for someone who communicates well, takes ownership of their work and is happy to get involved wherever needed within a growing business.

Key Responsibilities

• Answer incoming telephone calls and respond to customer emails promptly and professionally.


• Understand customer requirements and recommend suitable products.


• Provide accurate information on products, pricing, availability and lead times.


• Prepare quotations and follow up enquiries to convert opportunities into orders.


• Process customer orders accurately and maintain up\-to\-date customer records.


• Deal with order queries and general customer service enquiries.


• Build good relationships with new and existing customers.


• Identify appropriate opportunities to upsell and cross\-sell.


• Occasionally make outbound calls to follow up quotations, enquiries and customers.


• Assist customers visiting our factory showroom, providing product advice and processing sales.


• Keep the showroom professional, organised and presentable.


• Update internal systems and complete sales\-related administration.


• Liaise with other departments to ensure customer enquiries and orders are handled efficiently.


• Assist with general administrative duties and support the wider team when required.

• Confident and professional telephone manner.


• Strong written and verbal communication skills.


• Friendly and customer\-focused approach.


• Commercially minded and comfortable converting enquiries into sales.


• Organised with good attention to detail.


• Comfortable using computers, email and office systems.


• Able to manage multiple enquiries and priorities.


• Reliable, proactive and willing to take ownership.


• Able to work independently and as part of a team.


• Willing to learn our products and develop strong product knowledge.


• Flexible and comfortable working within a fast\-growing business.

Previous experience in sales, customer service, retail, telesales, showroom sales or sales administration would be beneficial.

However, we’re equally interested in candidates with the right attitude, communication skills and willingness to learn.

Full product training will be provided.

What Success Looks Like

You’ll be successful in this role by providing excellent customer service, responding to enquiries efficiently, following up sales opportunities, maintaining accurate records and helping turn customer interest into orders.

Over time, you’ll develop strong knowledge of our products and become a trusted point of contact for both customers and colleagues.

Why Join Us?

You’ll be joining a fast\-growing brand at an exciting stage of its development, with the opportunity to develop your sales skills, product knowledge and responsibilities as the business continues to grow.

We’re looking for someone who wants to become an important part of the team rather than simply fill a position.

Please note: This job description is not exhaustive, and you may occasionally be asked to carry out other reasonable duties to support the needs of the business.

Pay: £26,500\.00\-£30,000\.00 per year

Benefits:

• Casual dress


• Employee discount


• Free parking


• On\-site parking


• Sick pay


• Store discount

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